Microsoft Exchange Administrator

We have an opening for a Microsoft Exchange Administrator.  You will build deploy and support enterprise class email systems used to support the mission of the lab.  This position is in the Information Technology Solutions Division (ITSD) within the Computing Directorate in support of the LivIT Program.

This position offers a hybrid schedule blending in-person and virtual presence. You will have the flexibility to work from home one or more days per week.

This position will be filled at either level based on knowledge and related experience as assessed by the hiring team. Additional job responsibilities (outlined below) will be assigned if hired at the higher level.

You will

• Directly interface with end users and work with the engineering team in the performance of root cause analysis of reported problems.
• Build implement configure and support Microsoft Exchange messaging environments.
• Recommend justify and implement improvements using an accepted change control methodology.
• Design and deliver creative solutions to resolve problems in a timely and proactive manner while collaborating within a diverse group.
• Ensure service level agreements are met and highest levels of service reliability are maintained.
• Drive scripting and automation to develop solutions to common problems and reduce operational overhead.
• Support critical systems off-hours as needed and part of a regular 24/7 on-call rotation.
• Perform other duties as assigned.

Additional job responsibilities at the 393.2 level

• Manage multiple complex parallel tasks and priorities of customers and stakeholders ensuring deadlines are met while leveraging team members skills.
• Develop tools and procedures to improve monitoring infrastructures services and automate various complex tasks.
• Provides highly advanced technical guidance and able to train and mentor others in areas of expertise.

Qualifications :

• Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
• Bachelors degree in Computer Science Computer Engineering or related field or the equivalent combination of education and related experience.
• Broad experience with supporting and operating Microsoft Exchange Exchange Online and/or related email technologies.
• Broad experience administering Windows Server environments including deployment patching monitoring backup or repairing.
• Proficiency in using PowerShell to administer Microsoft systems and services.
• Experience effectively working in a dynamic technical team environment with competing priorities tight deadlines and high pressure associated with operating a critical complex systems.
• Proficient written and verbal communication and strong interpersonal skills ability to interact with all levels of management and staff as well as outside vendors contractors service providers and consultants.
• Ability to maintain a professional manner and remain calm under pressure.
• Ability to work off-hours and be on-call and to respond to service alerts from our various monitoring systems. (intermittently either as needed or as part of a rotation)

Additional qualifications at the 393.2 level

• Extensive experience with supporting and operating Microsoft Exchange Exchange Online and/or related email technologies.
• Significant experience with process automation/simplification utilize scripting or low/no-code technologies.
• Advanced ability to provide innovative approaches or apply new technologies to broadly defined tasks and projects.

Qualifications We Desire

• Advanced development/scripting skills related to Microsoft system management
• Familiarity with system monitoring such as SCOM or Splunk including ability to create dashboards.

Additional Information :

#LI-Hybrid

Position Information

This is a Flexible Term appointment which is for a definite period not to exceed six years.  If final candidate is a Career Indefinite employee Career Indefinite status may be maintained (should funding allow).

Why Lawrence Livermore National Laboratory

• Included in 2025 Best Places to Work by Glassdoor!
• Flexible Benefits Package
• 401(k)
• Relocation Assistance
• Education Reimbursement Program
• Flexible schedules (*depending on project needs)
• Our values - visit  Clearance

  This position requires a Department of Energy (DOE) Q-level clearance.  If you are selected we will initiate a Federal background investigation to determine if you meet eligibility requirements for access to classified information or matter. Also all L or Q cleared employees are subject to random drug testing.  Q-level clearance requires U.S. citizenship. 

  Pre-Employment Drug Test

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  Remote Work :

  No

  
  

  Employment Type :

  Full-time