The Lead Medical Assistant (LMA) provides direct supervision of Medical Assistants (MAs) at a clinic site. The LMA ensures MAs perform high-quality team-based patient care for both clinical and administrative functions. Additionally the LMA serves as the Vaccine Coordinator at a clinic site managing all aspects of vaccine ordering storage handling and administration. This role is crucial for supporting MAs providers and patients in the delivery of the Patient-Centered Medical Home (PCMH) Model.
KEY ACCOUNTABILITIES:
- Clinical Operations of the Back-Office.
- Provides Supervision Leadership and Guidance to Medical Assistants.
- Manages Training of Medical Assistants.
- Maintains Back-Office Clinical Compliance.
- Acts as the Primary Vaccine Coordinator for the Assigned Site.
- Supports the organization as needed.
Qualifications :
QUALIFICATIONS/EXPERIENCE/REQUIREMENTS:
- Must have a current Medical Assistant certification. A Certified Clinical Medical Assistant (CCMA) through the National Healthcare Association is preferred or comparable certification from an accredited organization.
- Minimum of two years experience as a Medical Assistant in a direct patient care setting with experience in pediatric and adult patients preferred.
- One (1) year of supervisory experience in the medical field preferred.
- Spanish language fluency is preferred.
Standard Employment Requirements:
- Must possess a valid and unrestricted Arizona drivers license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona drivers license during employment. Must be insurable under NATIVE HEALTHs liability auto policy.
- Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH.
- Must pass substance abuse testing upon employment and submit to random testing during employment.
- Must provide an updated immunization (IZ) record at the time of employment.
- Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update.
- Must obtain BLS certified within (90) calendar days of employment and maintain certification during employment.
KNOWLEDGE SKILLS AND ABILITIES:
- Ability to provide a positive team-oriented environment.
- Customer service oriented. Ability to handle difficult situations.
- Understanding accreditation and compliance requirements.
- Effective verbal and written communication skills.
- Understand multiple payor sources.
- Knowledge of the medical clinics purpose and operations.
- Ability to prioritize duties perform efficiently and adapt to unexpected events.
- Ability to train and mentor staff members in all duties and expectations.
- Knowledge of medical terminology.
- Proficient in medication administration.
- Knowledge of infection control and bloodborne pathogen processes.
- Ability to work efficiently and comfortably with other medical clinic employees.
- Knowledge and use of supplies and medical equipment.
- Skills in the use of medical instruments and supplies.
- Culturally competent; able to work with a diverse workforce and client population.
- Leadership and supervisory skills to manage other medical assistants.
- Knowledge and experience in vaccine coordination including storage handling and administration.
- Professional integrity and excellent work ethic.
- Evidence of current medication administration knowledge and skills.
- Comprehension of HIPAA regulations compliance and violation reporting.
- Knowledge regarding training staff in the electronic health record system.
Additional Information :
Native Health complies with all state and federal requirements including EEOC requirements.
Remote Work :
No
Employment Type :
Full-time