Business Systems Analyst
Business Systems Analyst
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Job Description
About Us:
EMCOR Mechanical Services (EMS) is a division of EMCOR Group Inc. a fortune 500 company. EMS is a national full-service commercial HVAC provider with a network of 26 operating companies deploying over 3900 professional technicians to execute systems maintenance repairs equipment retrofits construction services automation and energy solutions. EMS generated $2.0B in revenues in 2023 and continues to grow organically and through acquisitions.
Job Title:Business Systems Analyst
Job Summary:
EMCOR Mechanical Services has an immediate need for a Business Systems Analyst in Raleigh NC who will provide support primarily but not limited to COINS (Accounting Service Management and Job Costing) software as well as related mobile applications.
Essential Duties and Responsibilities
- Works with a team to provide advanced support of existing and new implementations (troubleshooting upgrade testing and documentation) primarily but not limited to COINS
- Diagnoses issues reported by end-users and finds root cause and solutions recording findings in the help desk ticket tracking software
- Communicates status of open actions to project leads/IT management and key business users
- Assists in maintaining user logins passwords and access within the established security guidelines
- Devises or modifies procedures to solve business problems considering computer systems capabilities and desired results
- Frequently interacts and follows up with internal customers support team and software vendor(s) as required in problem-solving testing and implementations
- Travel as required in support of the operating companies in order to gain a more intimate knowledge of business operations assist in software implementations and train end users
- Transfers knowledge and trains users and other members of IT on best use of feature/functions available in supported applications
Qualifications:
- Three (3) years work experience with COINS or other HVAC Service / Construction industry related software as a Business Systems Analyst
- Four (4) year college degree and/or equivalent work experience
- Experience supporting the some or all of the following modules: Job Cost AR A/P Contract Billing Work Order Management HR and Payroll
- Experience with Data Extraction and Report Writing tools such as Microsoft Access Crystal Reports or similar software preferred
- Excellent analytical documentation and communication skills self motivated strong interpersonal skills and the ability to manage several simultaneous tasks using good time management
As a leading provider of mechanical and electrical construction facilities services and energy infrastructure we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled.
Notice to prospective employees:There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companieslist open positions here. Please check our available positions to confirm that a post or email is genuine.
EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar an individual is contacted for services outside of EMCORs normal application process it is probably fraudulent.
Required Experience:
IC
Employment Type
Full-Time
