Primary Details

Underwriting Team Leader-Crop

The Opportunity: The purpose of this role is to oversee and manage a team of Underwriting staff ensuring adherence to regulations and company policies related to crop insurance.

Location: Greensboro NC

Work Arrangement: This role is hybrid where you will be expected to be in the office 2-3 days per week. Monday-Thursday for 8.25 hours/day and 4.5 hours each Friday.

The starting salary range for this role is between $59000-$89000

Your New Role:

• Supervise a team of Underwriting staff to ensure service quality and output meet goals.
• Integrate new joiners effectively into the team and organization.
• Act as a referral point for the team to handle technical and procedural queries.
• Identify training needs within the department and plan learning solutions.
• Apply underwriting judgment to review evaluate and price insurance policies.
• Provide excellent customer service and Underwriting excellence for customer retention.
• Resolve customer service issues promptly and meet service standards.
• Deal with complaints fairly and in a timely manner to meet regulatory obligations.
• Collaborate with other departments to ensure a superior customer experience.
• Assist in developing a culture of continuous improvement within the team.

Required Qualifications

High School Diploma/GED
6 years of relevant experience in Crop Underwriting

Preferred Work Experience

10 years experience with Crop Insurance

Preferred Qualifications

Quickly and accurately perform data entry
Use multiple resources to gather and analyze information and use logic to underwrite basic risk exposures within authority
Understand the needs and goals of a customer and actively look for ways to meet them
Build and maintain professional networks
Clearly and confidently convey information to a wide audience
Prioritize interests of the company and community during decision-making
Complete tasks by taking decisive or quick action
Utilize established procedures to guide decision-making
Communicate information in a clear well-organized and professional manner
Follow established guidelines to focus on details and complete tasks attentively and thoroughly
Escalate issues when necessary
Demonstrated multitasking while maintain accuracy skill
Excellent customer service and communication (written and verbal) skills
Ability to work under pressure with a strong attention to detail
Act fairly ethically and with integrity when decision-making
Maintain confidentiality of private or sensitive information
Multi-task and handle competing priorities; adapt and be flexible in a complex changing environment
Share knowledge train and mentor others
Able to self-start and manage to an end

Broad working knowledge of crop insurance concepts
Advanced working knowledge of Microsoft Office Suite
Advanced working knowledge of terminology function and fundamental capabilities of common computer software information and communication technology devices components and concepts
Proficient with Easy Mapping Easy Hail On Base Easy Quote and workflow

Bachelors Degree or equivalent combination of education and work experience

Master Yield Certification desired

QBE a global insurance leader is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together we combine the history expertise innovation and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the roles complexity its location and the candidates professional background including their education and experience. Beyond the base salary regular full-time and part-time employees will also be eligible for QBEs annual discretionary bonus plan based on business and individual encourage all candidates to apply even if their salary expectations fall outside of this range as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working a mix of working from home and in the office
• 22 weeks of paid leave for family growth with 12 weeks available to all parents on a gender-equal basis
• Competitive 401(k) program with company match up to 8%
• Well-being program including holistic wellbeing coaching gym membership confidential counselling financial and legal advice
• Tuition Reimbursement for professional certifications and continuing education
• Employee Network and Community QBE actively supports six Employee Networks and many ways to give back to your community

To learn more click here: Benefits QBE US.

Why QBE What if you could have a positive impact at work and in the world

At QBE were enabling a more resilient future for our customers communities environment and for our people. Were building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team youll get to spend every day working with people who are passionate talented and kind. And our international scale means were big enough for your ambitions yet small enough for you to make a real impact.

Join us now so you can be part of our success and we can be part of yours!

to Diversity

QBE is committed to providing reasonable accommodation to among others individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; protected veteran status; or disability or any other legally protected status.

Supplementary information

Skills: