Customer Support
Customer Support
Posted on :
10-07-2025
Employer Active
1 Vacancy
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Job Description
Key Responsibilities
- Monitor and review user-generated content and advertisements to ensure compliance with platform policies.
- Identify and remove inappropriate harmful or policy-violating content in a timely manner.
- Analyze and assess content based on guidelines while maintaining high accuracy.
- Work efficiently in rotational shifts including nights and weekends.
- Report trends and insights to improve trust and safety measures.
- Collaborate with internal teams to refine policies and ensure a safe digital environment.
Requirements
- Fluent in Slovenian (C2) and proficient in English (B2).
- Strong analytical and decision-making skills.
- High level of resilience and ability to handle sensitive or potentially disturbing content.
- Ability to work in rotational shifts (24/7 schedule) including nights and weekends.
- Previous experience in content moderation or trust & safety roles is a plus but not required.
What We Offer
Competitive salary (salary indicated in BGN)
Rental allowance & relocation support to help you settle in Sofia
Flight reimbursement upon arrival or with first salary
Real estate assistance to help find accommodation
Opportunity to work in a fast-growing international environment
Paid training & career development opportunities
Employment Type
Full Time