Market Research Analyst, Online Communities
Market Research Analyst, Online Communities
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$ 55000 - 65000
1 Vacancy
Job Description
About SMX Online Communities:
The SMX Communities team gives clients real-time access to their consumers via an engaging social platform. Research activities include quant and qual and regardless of approach always encourage proactive in-depth feedback through asking listening discussing and co-creating.
What you can expect to be doing:
- Work with the client and account team to develop and implement a successful community strategy incorporating engagement content and communications
- Translate client research objectives into engaging community studies that deliver thoughtful feedback and actionable results
- Act as the voice of the community via daily moderation including reviewing discussions replying and probing on posts and escalating member feedback
- Track performance metrics and inform development of proactive engagement strategies
- Inform our clients business objectives by interpreting analyzing and synthesizing research data into meaningful stories
- Act as the primary project manager on your accounts communicating timelines activity status etc. with your teams and clients
- Become an expert in Ipsos community platform and toolkit to leverage features for optimal participation and insight development
This might be the job for you if you have:
- 3 years of experience in market research marketing or consumer insights
- Experience with external client/project management
- Strong writing and communication skills
- Strong proofreading and grammar skills
- Internet and technology savvy; experienced with blogs social networks mobile apps etc.
- Prior experience in Quantitative and Qualitative research methodologies
- Strong interest and/or involvement in online communities and social media-based research
- Strong interest and/or involvement with healthcare a plus.
- Independent self-starter that can stay cool under pressure and contribute to a positive office culture
- Proficient in Microsoft Word Excel and PowerPoint
- BA or BS in business communications or related field
If you dont meet 100% of the requirements we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization not just the one youre applying to!
In accordance with NY/CO/CA/WA law the estimated base salary range for this role is $55000 to $65000 Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location work experience skills knowledge education and/or certifications.
Whats in it for you:
At Ipsos youll experience opportunities for Career Development an exceptional benefits package (including generous PTO healthcare plans wellness benefits) a flexible workplace policy and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos how were making an impact around the world and more about our benefits and employee programs please visit: Why Work at Ipsos US
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employees individuality and diverse perspectives. For more than 40 years our mission has been to generate and analyze data about society markets brands and behaviors to provide our clients with insights that elevate their understanding of the world. This could not be fulfilled without Ipsos diverse employees who compile and analyze this datathey are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees creating an environment that promotes inclusion and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner in line with the code of best practices concerning diversity and inclusion human rights equality and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age race color religion sex sexual orientation gender identity national origin protected veteran status or any other protected class and will not be discriminated against on the basis of disability.
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Required Experience:
IC
Employment Type
Full Time
