Network Deploy Technician, ID Deploy Optical Team

Amazon Web Services (AWS) is looking for an Infrastructure Delivery Network Technician to join our growing team within infrastructure operations. By applying to this position your application will be considered for all locations we hire for in the United States. This includes but is not limited to: VA (Manassas Herndon Chantilly Auburn) OR (Boardman Umatilla Hermiston) OH (Columbus) CA (Santa Clara) given availability. This position requires the successful candidate report to a site location.

As a Data Center Network Technician you will work in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The positions responsibilities include scaling support of several data center locations and day to day assistance with capacity management. Our ideal candidate is sufficiently autonomous detail oriented possesses strong written and verbal communication skills and has some experience in supporting large scale enterprise class networks. Network implementation and troubleshooting skills combined with a proven documentation methodology is also a requirement.

You will leverage your experience supporting large scale enterprise class networks as well as network implementation and troubleshooting. As a Network Technician you will work in a fast paced collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure Network Technicians establish and follow best practices and refine operational procedures.

Daily responsibilities include:
Participate in the migration basic configuration and rollout of new or upgraded hardware
Manage work and priorities through ticketing system and workflows to complete customer requests and projects
Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast smooth rollout of established designs and products
Troubleshoot networking routing and inter connectivity issues including troubleshooting of network device configuration and low level application interaction
Up to 20% travel within geographical work area may be required; some travel outside traditional work area may be requested
Troubleshooting cabling infrastructure connectivity issues including patch panels and patch cords

All physical requirements are expected with reasonable accommodations:
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41 pounds or more
Ability to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as needed
Some regional travel may be required
Walk job sites in uneven terrain
Work safely at heights and from ladders

NOTE: Amazon does not sponsor for immigration including for H-1B TN and other non-immigrant visas for this role.
NOTE: Lump sum stipend will be provided to eligible candidates who relocate for this position.
NOTE: If applying for positions in Oregon (OR) and Ohio (OH) these sites are within AWS GovCloud region. Effective May 15 2017 logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).


- High school or equivalent diploma
- Associates degree in Computer Science Information Systems or related field; or Certifications in a relevant field (CCENT Network CCNA)
- 2 years in data center or critical environment
- 2 years of experience with network cabling optic types and test equipment (VFL power meter and OTDR etc.)
- 2 years of experience with cabling infrastructure best practices and methodologies

- 2 years of experience with ethernet and IP networking
- 2 years of experience working in virtualized enterprise networking environments
- 2 years of experience working with IT best practice frameworks (ITIL LEAN AGILE)
- Meets/exceeds Amazons leadership principles requirements for this role
- Meets/exceeds Amazons functional/technical depth and complexity

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.