Systems & Resources Officer

ABOUT THE ROLE:

Were looking for a dynamic Systems & Resources Officer who loves solving problems and helping others feel confident using digital tools. You will be highly organised analytical adaptable and warm a confident problem-solver who brings a calm presence and can explain tech in a human way.

As the Systems & Resources Officer at SAL Consulting you will play a vital role in supporting our Practitioners and Leadership Team with tasks that include:

• Managing and maintaining collaborative solutions-focused relationships with IT vendors (Origin84 Telstra) for onboarding/offboarding workflows IT device management and procurement IT projects and issues resolution.
• Managing internal platforms like ELMO Safety Champion SharePoint Adaptive and Cliniko.
• Coordinating staff access to external portals (PRODA NDIS Commission NSW Dept. of Communities & Justice) and troubleshooting issues.
• Coordinating clinical testing kits and fleet vehicles.
• Maintaining accurate registers and documentation for IT assets and fleet.
• Delivering onboarding support and friendly staff training for digital tools and systems.
• Developing and updating user guides FAQs and operational procedures.
• Helping build digital confidence and consistency across the organisation.

Youll thrive in this role if you enjoy variety working independently and being the go-to person when people need something sorted. Youll be highly organised have strong analytical skills and be a skilled communicator who can translate technical systems into plain English. Youll enjoy liaising with vendors and holding them accountable while keeping things collaborative. Youre friendly calm and approachable the kind of person others feel comfortable asking for help.

We are a growing company and the right candidate will be flexible and adaptable open to change and able to respond to a growing companys needs and assist with processes improvement. This is a newly created role a great opportunity for someone who enjoys improving what exists while bringing creativity fresh thinking and ownership to their work.

This is a full-time role with our Victorian team based in our Ringwood office with the flexibility to work from home.

WHAT WE CAN OFFER YOU:

SAL Consulting strives to offer staff:

• A strong and supportive workplace culture;
• A flexible and family-friendly working environment;
• Varied portfolios of work consistent with areas of interest and skills matched with current projects and individual needs; and
• Ongoing support supervision and opportunities for professional development.

What Were Looking For

Were looking for someone who is curious capable and motivated to learn. You dont need to meet every criterion perfectly if this role aligns with your strengths and values we encourage you to apply:

• Advanced proficiency in Microsoft 365 and experience working within cloud-based ecosystems including digital platforms databases and business systems.
• Excellent interpersonal and communication skills with the ability to engage confidently and collaboratively with a wide range of people including external vendors. Demonstrated ability to build strong working relationships work independently with initiative and contribute effectively as part of a team.
• Strong time management and organisational skills with the ability to prioritise tasks manage multiple workflows and meet competing deadlines. Able to problem-solve and adapt quickly when priorities shift.
• Willingness and capacity to learn new systems tools and procedures in a dynamic work environment.
• High proficiency in digital systems administration including setup access control and user support. Skilled in creating clear practical documentation procedures and user guides.
• Demonstrated experience in managing IT hardware and digital assets across a distributed workforce. Able to coordinate resources and logistics with a high level of accuracy and attention to detail.

Due to the nature of our business it is required that our staff have WWC and NDIS Screening clearances.

ABOUT US:

SAL Consulting Group is an organisation with a focus on working with complex individuals systems and organisations across Australia. We work with children young people and adults; people with a disability; people who have mental health support needs people who have experienced trauma their families and the organisations and government departments that support them. We provide a range of customised services including Clinical / Behaviour Support Psychology Services Clinical Supervision Therapy Speech Pathology Occupational Therapy Cultural Consultancy Training and Organisational Practice and Professional Development.

SAL Consulting Group is a leader in the field of neurodevelopment attachment and a trauma-informed (NATI ) practice. We recognise that relationship is fundamental to every aspect of our work. Through our national and international partnerships we have access to current research that informs the work we do. We are also NDIS registered and NMT accredited an RTO and provide psychological services under Medicare.

HOW TO APPLY:

Please submit your application including a copy of your CV and a cover letter outliningwhat interests you about the position andaddressing the designated criteria.

Please note that interviews will be conducted as appropriate applications are received. Should the right applicant be found prior to the expiration of the advertisement no further interviews will be arranged.

If you have any questions about the role please get in touch at