Independent Living Coordinator NCCHS
Independent Living Coordinator NCCHS
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1 Vacancy
Job Description
Contract Type: Permanent
Working Hours: 37 hours per week between the hours of 08:30- 4:50
Worker Type: Offsite Worker
Salary: Grade E - Starting Salary is 27711 (Level one) 30060 rising (Level four)
Base Location:Harvey Road
Weve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity youve been looking for Read on to find out more
Working for Nottingham City Council has great benefits. As well as competitive pay great leave entitlement and access to a generous pension scheme we strive to create an innovative inclusive and progressive work culture where everyone is supported to do and be their very best.
In return we are looking for people like you - people who are innovative driven and committed to serving and improving Nottingham. So if you are passionate about making a difference to the lives of those who live and work in our city we want to hear from you.
* You can read more about the different benefits offered to colleagues working for Nottingham City Councilhere.
About the role:
As an Independent Living Coordinator for our older and vulnerable customers you will work in a locally based team to promote the general wellbeing of tenants in our Independent Living Schemes and neighbouring Nottingham City Council Housing Services properties.
About You
You will have the knowledge and understanding of the needs of older and vulnerable people providing a primary point of contact for tenants. Good communication skills coupled with an adaptable and proactive approach to continuously improve and develop the service are essential.
Tact and sensitivity are required at all times as well as knowledge and understanding of health and safety legislation GDPR and safeguarding policy to ensure client safety maintain personal information and uphold client confidentiality. You will also demonstrate the ability to make accurate and timely decisions using your own judgement in sometimes complex situations.
The ideal candidate will have:
- Experience of managing a diverse workload working in a fast moving pressurised environment dealing with conflicting priorities to meet specific targets and deadlines
- Experience of undertaking home visits to tenants ensuring their health and wellbeing by recognising and identifying the needs of individuals and when appropriate referral to and liaise with voluntary and statutory agencies and carers
- Experience of maintaining tenant and scheme records both manual and computerised including the creation monitoring and review of Housing Related Support Plans providing information to relevant parties as required including accurate recording of incidents visits made and actions taken.
- Ability to make accurate and timely decisions often in pressurised situations and to act tactfully and with sensitivity and courtesy at all times
- A proven ability to represent the service by developing and maintaining effective relationships with internal and external representatives and other bodies
- Ability to develop and present written or verbal information in a clear and concise manner
Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.
Essential Requirements:
- A full UK driving licence and access to a vehicle is essential
- This post is subject to an enhanced DBS check
You can find the job description for this post here: Nottingham City Council we believe that work is what you do not where you do it. We offer different working arrangements depending on the role including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on theadditional informationfor applicants page.
Closing Date: 21 July 2025 - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.
Interview date: 1 August 2025 - Please note this is subject to change
If you have any technical issues when completing your application please contact our Employee Service Centre: you have any queries about the role or the recruitment process please contact us via email:
By applying to this job you agree to ourTerms & Conditions.
Required Experience:
IC
Employment Type
Full Time
