Customer Experts for Cloud Workspace - Japanese - Remote in Greece
Customer Experts for Cloud Workspace - Japanese - Remote in Greece
Posted on :
09-07-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Position: Customer Expert
Work model: Remote
Location: Greece
Employment type: Full-time
What you will do
- Handle tickets following support procedures and policies
- Communicate with customers via e-mail following support procedures and policies
- Follow specified workflows for incident identification escalation resolution and closure
- Track and follow cases to ensure they closed in an efficient and timely manner
- Work towards reaching targets as set out by client statement of work as well as internal target
- Training will take place on-site in Athens Greece. After training the team will be working from home (in Greece).
What you will bring
- Superior written and verbal communications skills in Japanese
- Outstanding communication skills in English
- Ability to understand the main ideas of complex text on both concrete and abstract topics
- Ability to fluently interact without strain for either party.
- Experience working with direct consumers in B2C environment; B2B is a distinct advantage
- High attention to details and follow through
- An effective team player who is able to also work independently
- Proven ability to deal with problems and solve them effectively
- Professional customer service skills: solutions mindset helping nature passion for the customer and the customer experience
What we offer
- Remote working position in Greece
- Complete support to help you ease your relocation to Greece (we cover your Visa flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
- Competitive monthly salary 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises providing a great working environment with relaxing break areas
Employment Type
Full Time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
