drjobs Telecom Customer Experts - French - Moschato Greece

Telecom Customer Experts - French - Moschato Greece

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1 Vacancy
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Job Location drjobs

Marseille - France

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Work model: On site

Location: Moschato Greece

Employment type: Full-time


Responsibilities French-Speaking Telecom Customer Support Jobs

  • Handle inbound communications (calls chats and emails) from French-speaking telecom customers and partners.
  • Resolve queries related to telecom services orders billing technical support and general account management.
  • Deliver exceptional professional and empathetic customer service support through all channels.
  • Use provided response templates and follow quality standards for every interaction.
  • Escalate unresolved or sensitive issues according to process requirements.
  • Perform ad-hoc support tasks as needed by the project and management team.


Minimum requirements:
  • Fluency in French
  • Good knowledge of English
  • Excellent communication skills
  • Computer knowledge
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
  • Competitive monthly salary 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth & development opportunities
  • Free online Greek language courses
  • State of the art premises providing a great working environment with relaxing break area


Employment Type

Full Time

Company Industry

About Company

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