L3 Technical Support Engineer( Banking Domain)
L3 Technical Support Engineer( Banking Domain)
Posted on :
09-07-2025
Employer Active
1 Vacancy
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Job Description
MinutestoSeconds is a dynamic organization specializing in outsourcing services digital marketing IT recruitment and custom IT projects. We partner with SMEs mid-sized companies and niche professionals to deliver tailored solutions.
We would love the opportunity to work with YOU!!
Requirements
Title: - Technical Specialist Technical Support Engineer
Experience: 6 10 years
Designation: Senior Technical Specialist
Education: Graduate/Post-Graduate
Location: Mumbai (on-site)
Job type: Permanent
Key Technical Skills What you ll do:
Documenting incidents runbooks and incident response report
Writing postmortem report
Ensure proper logging monitoring and alerting
Change management and maintain an Incident management system.
Drive root cause analysis exercise for issues
Adopting Site Reliability Engineering practices in the group
Tailoring processes to manage time-sensitive issues and bring them to appropriate closure.
Owning end-to-end availability and performance of mission-critical services and building
Automation to prevent the recurrence of the problem.
Key Responsibilities:
Works with cross-product teams to ensure the high availability of the system
Experience in at least one of the following languages and willingness to learn new ones: Bash Php Golang
Ability to identify system bottlenecks and recommend solutions to solve the availability issue.
Proven expertise in system-level debugging
Working experience in building massively scalable high-performance services
Strong Linux systems knowledge
Guide new SRE engineers on aspects of system debugging.
Hands-on experience working with AWS systems and components. List of tools we are using internally:
Thread Dump Analysis
Heap Dump Analysis
GC logs Analysis
Knowledge of Java Virtual Machine (JVM) tuning
Knowledge of Tomcat IBM WAS and Weblogic AVEKSHAA TECHNOLOGIES (P) LTD SENIOR TECHNICAL SPECIALIST Multiple scripting/programming languages: PHP GoLang Scala
Monitoring: Grafana ELK AWS cloud watch and other internal tools
Documentation and Ticketing: Jira and Confluence Qualification:
Bachelors degree in computer science or equivalent field
Working experience in building massively scalable high-performance services
Excellent written and verbal skill
Title: - Technical Specialist Technical Support Engineer Experience: 6 10 years Designation: Senior Technical Specialist Education: Graduate/Post-Graduate Location: Mumbai (on-site) Job type: Permanent Key Technical Skills What you ll do: Documenting incidents, runbooks, and incident response report Writing postmortem report Ensure proper logging, monitoring and alerting Change management and maintain an Incident management system. Drive root cause analysis exercise for issues Adopting Site Reliability Engineering practices in the group Tailoring processes to manage time-sensitive issues and bring them to appropriate closure. Owning end-to-end availability and performance of mission-critical services and building Automation to prevent the recurrence of the problem. Key Responsibilities: Works with cross-product teams to ensure the high availability of the system Experience in at least one of the following languages and willingness to learn new ones: Bash, Php, Golang Ability to identify system bottlenecks and recommend solutions to solve the availability issue. Proven expertise in system-level debugging Working experience in building massively scalable high-performance services Strong Linux systems knowledge Guide new SRE engineers on aspects of system debugging. Hands-on experience working with AWS systems and components. List of tools we are using internally: Thread Dump Analysis Heap Dump Analysis GC logs Analysis Knowledge of Java Virtual Machine (JVM) tuning Knowledge of Tomcat, IBM WAS and Weblogic AVEKSHAA TECHNOLOGIES (P) LTD SENIOR TECHNICAL SPECIALIST Multiple scripting/programming languages: PHP, GoLang, Scala Monitoring: Grafana, ELK AWS cloud watch, and other internal tools Documentation and Ticketing: Jira and Confluence Qualification: Bachelor's degree in computer science or equivalent field Working experience in building massively scalable high-performance services Excellent written and verbal skill
Employment Type
Full Time
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