Key Account Manager

Role purpose

• Manage targeted customer relationships to gain a deeper understanding of their business and business needs to co-develop customized value offers that build a successful and sustainable business partnership.
• Work with the sales team to implement the agreed customer strategy monitor effectiveness and adjust as required.
• Be responsible for variety registration process and coordination between Syngenta and officials
• Act as key contact / interface for all Syngenta businesses to customer.

Territorial Business accountabilities

• Open for regular travelling to abroad (frequency of min 2 trips per month)
• Develop Key Account strategy and plans for each Key Account.
• Develop/deliver innovative customer driven offers
• Develop/implement sound value and transactional pricing based on customer perceived value
• Implements effective CRM strategies
• Manage distribution channels effectively
• Develop and execute campaign & sales plans
• Continuously review accounts performance against KPIs  planning & forecasting
• Create and maintain overview sales budgeting and forecasting per Key account.
• Ensure cross Syngenta alignment to each account.
• Gain regular Key Account feedback on Syngenta performance.
• Maintain customer relationships and realize high customer satisfaction.
• Coordinate relevant business units of marketing product management and P&S teams  on Key Account Management approach.
• Create value by prioritizing KAs of distribution channels by addressing right segmentation and building up accessible network in responsible countries
• Right forecasting(Reviews and challenges the operational forecast (0-1 year) and budget setting for each KA/distribution channel
• On time implementation of business changes/updates in business tools such IBP MAPS SFDC & etc.
• Collect sales orders and coordinate deliveries
• Supports on business contracts between Syngenta & KA/distribution channel
• Regular updates on country and/or business related regulations
• Delivers distinctive value proposition to customer
• Leads the short term forecast update in close cooperation with the commercial units (1-3 years).
• Be responsible for Turkeys registration process ownership & coordination

Qualifications :

Knowledge experience & capabilities

Critical knowledge

• Bachelor Degree
• Sales management / marketing experience: 5 years
• Key account management skills; strong understanding of customer needs structure and business drivers 3- 5 years
• Understanding of market dynamics & competitive environment
• Has deep and broad crop and product knowledge
• Has knowledge for trialing and registration process of Trkiye

Critical experience

• Negotiation and influencing skills
• Deep customer and market understanding
• Ability to develop sustainable strategic partnerships with leading agribusiness value chain players
• Project management

Critical technical professional and personal capabilities

• Applies effective network with grower channel and influencer segmentation
• Ability to develop/deliver innovative customer driven offers
• Ability to develop/implement sound value and transactional pricing based on customer perceived value
• Delivers distinctive value propositions to customers in line with agreed strategies & building on campaign plans.
• Able to implement effective CRM strategies
• Manages distribution channels effectively
• Able to Co-Developing and executing campaign plans
• Understands market dynamics and competitive environment
• Able to use market research effectively to understand customer markets and channels
• Anticipates changes in the market and propose strategy adjustments accordingly
• Analytical thinking
• Influencing and negotiation
• Communication and presentation skills
• People/team player

Critical leadership capabilities

• Communicates with impact
• Support a culture of innovation and changes
• Focuses on key customers
• Manages for performance
• Collaborates across boundaries

Remote Work :

No

Employment Type :

Full-time