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Rituals is growing rapidly expanding across retail e-commerce and wholesale channels throughout Europe and beyond. In line with this growth we are preparing to open our own state-of-the-art distribution center by 2027an exciting milestone that will bring even greater control and efficiency to our supply chain.
The Senior Manager Transport Operations will play a key role in this journey. Responsible for managing all transport flows between the warehouse retail stores wholesale (travel) clients and B2C customers this role combines daily operational leadership with long-term strategic planning. With full P&L responsibility for the transport budget the Senior Manager will drive the transition toward a centralized warehouse modelworking closely with both internal teams and external logistics partners to build a future-proof scalable and cost-effective transport operation.
The role is measured on key performance indicators such as On-Time Delivery (OTD) transport costs versus budget (P&L responsibility) SLA compliance with logistics partners and customer satisfaction across internal and external stakeholders. A crucial part of the position is active contribution to the transition toward a centralized warehouse model. To achieve this the Senior Manager works cross-functionally with internal teamsincluding Logistics Warehouse Supply Chain Planning Fullfilment and Controlwhile also managing relationships with external logistics providers transport companies and suppliers.
Key responsibilities
Qualifications :
At least 712 years of experience in transport management supply chain or logistics with a strong focus on operational leadership and strategic process management.
Experience working with external partners and vendor management (3PL/4PL).
Strong analytical skills including working with data and dashboards (Power BI Excel).
Proven P&L responsibility and experience in cost optimization within transport operations.
Experience in retail logistics and/or e-commerce is a plus.
Strong leadership qualities: coaching connecting and results-driven.
Familiarity with change management project management and implementing new processes.
Additional Information :
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Remote Work :
No
Employment Type :
Full-time
Full-time