Consulting Manager, Managed Services â Issuing & Product
Consulting Manager, Managed Services â Issuing & Product
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Job Description
Team Summary
Visa Consulting & Analytics (VCA) drives tangible impactful and financial results for Visas clients including card issuers acquirers and merchants. Drawing on our expertise in strategy consulting data analytics brand management marketing operations and macroeconomics VCA solves the most strategic problems for our clients.
The VCA team within Japan provides a comprehensive range of consulting services and solutions to our clients in Japan that address unique challenges in areas such as strategic growth profitability risk management and digital strategy.
VCA Managed Services members play a key role in enhancing the partnership with one of Visa Japans largest clients by supporting strategic planning and implementation of their most strategic initiatives.
What a Manager VCA Managed Services does at Visa:
We are currently looking for a Manager to drive consulting engagements and Visa solution sell-in for one of our largest clients in Japan contributing to strategy and new business development in their issuing business. The Manager will manage consulting projects or workstreams drive Visa solutions sell-in and act as a key point of contact for their issuing business working closely with client teams her/his manager and internal local/global stakeholders as needed.
Responsibilities:
Drive initiative implementation to enable clients issuing business growth by applying Visa solutions and consulting methodologies such as clarifying key questions gathering and analyzing quantitative data and assisting in developing strategic recommendations in collaboration with internal stakeholders. Example areas of support include:
New issuing business strategy development support and execution
Supporting new product business or customer journey design development and rollout
Contributing to the sell-in of new Visa solutions and supporting project management activities (from requirements gathering through implementation) coordinating with cross-functional teams in both English and Japanese
Build and maintain effective relationships with client managers and key stakeholders to facilitate project execution and ensure client needs are met.
Deliver high-quality project outcomes by utilizing consulting and/or product management skills coordinating with subject matter experts including data analysts product specialists and client service representatives in Japan and overseas.
Consult with and report to their manager as needed to ensure alignment of project direction and quality of project outputs.
Develop expertise in relevant subject areas identify emerging trends and contribute to internal knowledge sharing and best practice documentation.
Manage project setup and administrative tasks including preparing contracts supporting internal reporting and following compliance procedures to ensure smooth project delivery.
Why this is important to Visa
Our purpose is to uplift everyone everywhere by being the best way to pay and be paid.
VCAs services allow our clients to boost their business performance by leveraging Visas expansive solution thought leadership and market insights and data. This in turn drives Visas business creating a win-win relationship where both client and Visas incentives are aligned to grow the business. This dynamic combined with the long-term relationship we have with clients enables a deeper level of engagement and impact compared to traditional consulting firms. VCA projects also help drive Visa Japans strategic initiatives and accelerate Japans transformation to a cashless society.
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
You will bring solid professional experience and a strong curiosity about the payments industry eager to deepen your expertise by working with an experienced team. You are client-focused comfortable managing projects or workstreams from planning through execution and enjoy collaborating closely with clients to support their business goals.
Specific skills and experience required:
-Fluent Japanese and business-level proficiency in English
-7 years of relevant experience in strategy consulting product management or project management
-Demonstrated experience managing or supporting complex cross-functional projects
-Strong analytical and problem-solving skills with attention to detail and intellectual rigor
-Effective team player with a collaborative diplomatic and adaptable approach: able to work well in a matrixed organization
-High standard for quality in reports and data analysis
-Strong oral and written communication skills including clear and professional presentations
-Self-motivated and results-driven: able to prioritize and manage multiple tasks and deadlines
-Flexible mindset with resilience: able to adapt to changing circumstances and client needs
-Commercial awareness with experience supporting business case development and understanding of project ROI
-Interest in analytics and its role in informing strategy and business decisions: able to generate actionable insights from data
-Willingness to consult with and report to senior team members to ensure alignment and quality outcomes
Preferred Qualifications
-Experience in the payments banking or technology sectors: understanding of the issuing business is a plus
-Experience supporting customer experience design especially using human-centered design or design thinking approaches
-Familiarity with statistical analysis modeling or scoring methods
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
