drjobs Applications Engineer - ServiceNow

Applications Engineer - ServiceNow

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1 Vacancy
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Job Location drjobs

Los Angeles, CA - USA

Yearly Salary drjobs

$ 100000 - 130000

Vacancy

1 Vacancy

Job Description

Applications Engineer - ServiceNow

Remote Preferred Base: Los Angeles (or NY DC Orange County Houston Dallas)
$100000 - $130000 DOE Full-Time Direct Hire

Are you a hands-on ServiceNow expert ready to step into a high-visibility role
HireNow Staffing is seeking an Applications Engineer to help shape and support a top-tier global IT environment. In this role youll manage maintain and evolve a mission-critical ServiceNow platform serving as a core player in optimizing ITSM and ITOM operations across the enterprise.

What Youll Own

Youll balance both the backend and user-facing sides of the ServiceNow platform ensuring stability while leading forward-thinking enhancements and integration projects.

Core Responsibilities:

  • Handle platform administration version upgrades patch cycles and configuration

  • Design and implement system improvements using ServiceNow best practices

  • Ensure operational uptime of MID Servers and associated integrations

  • Act as a primary resource for user support troubleshooting and maintenance

  • Partner with stakeholders to capture business needs and translate them into actionable solutions

  • Develop meaningful dashboards and reporting tools for various departments

  • Assist in governance and compliance related to security standards (ISO 27001/2)

  • Facilitate workshops and working sessions with business process owners

  • Contribute to Agile/Scrum-based sprint planning and backlog grooming

What You Bring

  • Bachelors degree or equivalent practical experience

  • 4 years of deep ServiceNow experience across ITSM/ITOM functions

  • Strong architectural understanding of the ServiceNow ecosystem

  • Experience working across multi-disciplinary IT teams in an enterprise environment

  • Excellent documentation stakeholder communication and problem-solving skills

Extra Points If You Have

  • ServiceNow HAM Pro experience

  • Knowledge of CSDM Discovery Service Mapping or CMDB management

  • Familiarity with ITIL concepts and process workflows

  • Prior experience in regulated environments or ISO-compliant orgs

Why This Role

This position puts you at the heart of a small but agile team where your work has immediate impact. Youll be deeply involved in both technical administration and strategic planning acting as both a ServiceNow administrator and business analyst. Its a rare hybrid role offering a chance to grow technically and cross-functionally.

Team Snapshot:

  • Join a collaborative 4-person team committed to continuous improvement

  • Work closely with internal users IT leadership and cross-functional partners

  • Play a pivotal role in transforming digital workflows across the organization

Apply now through HireNow Staffing and bring your ServiceNow skills to a new level.
Open to U.S.-based candidates only. Sponsorship not available for this role.

Preferred Base: Los Angeles (or NY DC Orange County Houston Dallas)
$100000 - $130000 DOE Full-Time Direct Hire

Are you a hands-on ServiceNow expert ready to step into a high-visibility role

What You Bring

  • Bachelors degree or equivalent practical experience

  • 4 years of deep ServiceNow experience across ITSM/ITOM functions

  • Strong architectural understanding of the ServiceNow ecosystem

  • Experience working across multi-disciplinary IT teams in an enterprise environment

  • Excellent documentation stakeholder communication and problem-solving skills

Extra Points If You Have

  • ServiceNow HAM Pro experience

  • Knowledge of CSDM Discovery Service Mapping or CMDB management

  • Familiarity with ITIL concepts and process workflows

  • Prior experience in regulated environments or ISO-compliant orgs

Employment Type

Full Time

Company Industry

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