Remote Preferred Base: Los Angeles (or NY DC Orange County Houston Dallas) $100000 - $130000 DOE Full-Time Direct Hire
Are you a hands-on ServiceNow expert ready to step into a high-visibility role HireNow Staffing is seeking an Applications Engineer to help shape and support a top-tier global IT environment. In this role youll manage maintain and evolve a mission-critical ServiceNow platform serving as a core player in optimizing ITSM and ITOM operations across the enterprise.
What Youll Own
Youll balance both the backend and user-facing sides of the ServiceNow platform ensuring stability while leading forward-thinking enhancements and integration projects.
Core Responsibilities:
Handle platform administration version upgrades patch cycles and configuration
Design and implement system improvements using ServiceNow best practices
Ensure operational uptime of MID Servers and associated integrations
Act as a primary resource for user support troubleshooting and maintenance
Partner with stakeholders to capture business needs and translate them into actionable solutions
Develop meaningful dashboards and reporting tools for various departments
Assist in governance and compliance related to security standards (ISO 27001/2)
Facilitate workshops and working sessions with business process owners
Contribute to Agile/Scrum-based sprint planning and backlog grooming
What You Bring
Bachelors degree or equivalent practical experience
4 years of deep ServiceNow experience across ITSM/ITOM functions
Strong architectural understanding of the ServiceNow ecosystem
Experience working across multi-disciplinary IT teams in an enterprise environment
Excellent documentation stakeholder communication and problem-solving skills
Extra Points If You Have
ServiceNow HAM Pro experience
Knowledge of CSDM Discovery Service Mapping or CMDB management
Familiarity with ITIL concepts and process workflows
Prior experience in regulated environments or ISO-compliant orgs
Why This Role
This position puts you at the heart of a small but agile team where your work has immediate impact. Youll be deeply involved in both technical administration and strategic planning acting as both a ServiceNow administrator and business analyst. Its a rare hybrid role offering a chance to grow technically and cross-functionally.
Team Snapshot:
Join a collaborative 4-person team committed to continuous improvement
Work closely with internal users IT leadership and cross-functional partners
Play a pivotal role in transforming digital workflows across the organization
Apply now through HireNow Staffing and bring your ServiceNow skills to a new level. Open to U.S.-based candidates only. Sponsorship not available for this role.
Preferred Base: Los Angeles (or NY DC Orange County Houston Dallas) $100000 - $130000 DOE Full-Time Direct Hire
Are you a hands-on ServiceNow expert ready to step into a high-visibility role
What You Bring
Bachelors degree or equivalent practical experience
4 years of deep ServiceNow experience across ITSM/ITOM functions
Strong architectural understanding of the ServiceNow ecosystem
Experience working across multi-disciplinary IT teams in an enterprise environment
Excellent documentation stakeholder communication and problem-solving skills
Extra Points If You Have
ServiceNow HAM Pro experience
Knowledge of CSDM Discovery Service Mapping or CMDB management
Familiarity with ITIL concepts and process workflows
Prior experience in regulated environments or ISO-compliant orgs
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