AI Automation Expert
AI Automation Expert
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USD 150000 - 350000
1 Vacancy
Job Description
About Zapier
Were humans who simply think computers should do more work.
At Zapier were not just making softwarewere building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. Youll collaborate with brilliant people use the latest tools and leverage the flexibility of remote work. Your work will directly fuel our customers success and as they grow so will you.
Job Posted: 7/7/2025
Location: Americas
Hi there!
Were looking for high-impact individuals with deep experience in AI and automation. As an AI Automation Engineer youll spearhead an AIfirst revolution within our company. You are a catalyst for practical innovation turning everyday pain points into AIpowered workflows. You help your fellow humans focus on creativity strategy and connection (letting AI do the busywork).
This is not one specific role - but a general application for those with this experience and expertise to be matched with current and future opportunities at Zapier.
For these types of roles were targeting candidates in the Americas.
Zapier is building the worlds first AI orchestration platform - one that connects tools data and humans into automated systems that work for you. As businesses race to integrate AI into their workflows they face a new kind of challenge: making all their tools and AI agents talk to each other reliably and at scale. Thats where Zapier comes in.
If you want to advance your career at a fast-growing profitable impact-driven company read on
Why these roles are different:
Lots of teams see AIs potential but get stuck turning ideas into action. AI Automation Experts close that gap. They rapidly prototype and ship practical solutions using tools like Zapier ChatGPT Claude Airtable MCP Cursor and more. By embedding directly within teams these folks make sure every automation fits seamlessly into daily workflows and drives real results.
About You
This role is background-agnostic but bias-for-building. Great candidates may come from:
Software engineering (esp. those whove worked on internal tools)
No-code ops or tech-savvy program managers (ex: heavy Zapier/Airtable users)
Startup generalists with automation instincts
Prompt/context engineers or LLM product hackers
Technical Execution: Proven rapid prototyping ability with no-code platforms or coding environments
LLM Orchestration: Familiarity with LangChain OpenAI Assistants and Claude including advanced prompt engineering.
Debugging & Reliability: Capable of identifying root causes of automation failures refining logic prompts and integrations.
Cross-Functional Fluency: Ability to collaborate closely with teams like sales recruiting marketing and support understanding their unique workflows and challenges.
Responsible AI Practices: Commitment to data security handling of sensitive information (PII HIPAA SOC2) and designing reliable fallback systems for human oversight.
Evangelism & Enablement: Experience creating clear actionable documentation and training resources that foster adoption across organizations.
Things You Might Do
AI Workflow Triage: Identify and prioritize tasks ripe for automation across sales support recruiting ops and more.
Rapid Prototyping: Quickly build MVPs using Zapier LLM APIs and/or agent frameworks to remove bottlenecks. (ex: Auto-generate follow-up emails from CRM notes)
Embed With Teams: Once we find the closest match role to your functional and technical skills youll be hired onto that team - and work to uplevel performance and productivity within that specific function.
Scale Internal Tools: Turn prototypes into durable systems (adding error handling observability logging and team handoffs)
Debug AI Failures: Investigate and resolve errors refine prompts and adjust logic when automations break.
Teach and Evangelize: Host workshops build playbooks and train team leads on when and how to use AI safely and effectively.
Measure and Optimize: Track hours saved quality improvements and adoption. In other words quantify the business outcome of each deployment.
How This Process Works:
This is a general application meant to find the right fit across teams for current OR future roles. We know the best candidates might not have a standard resume. Heres what to expect:
In your application tell us about your background and what makes you a unique candidate aligned to challenges in automation and scale or blazing new trails with unconventional approaches. Wed love to hear about how youve applied AI or automation to solve business problems.
We review applications on a rolling basis and you may not hear from us every 7 days due to the unconventional nature of this process.
If theres a potential fit youll meet with members of our team to explore which functional areas your skills may best align
How to Apply
At Zapier we believe that diverse perspectives and experiences make us better which is why we have a non-standard application process designed to promote inclusion and equity. Were looking for the best fit for each of our roles regardless of the type of companies in your background so we encourage you to apply even if your skills and experiences dont exactly match the job description. All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however if you receive an offer you will need to include your most recent educational experience as part of our background check process.
After you apply you are going to hear back from useven if we dont see an immediate fit with our team. In fact throughout the process we strive to never go more than seven days without letting you know the status of your application. We know well make mistakes from time to time so if you ever have questions about where you stand or about the process just ask your recruiter!
Zapier is an equal-opportunity employer and were excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someones identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity Inclusion Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants including those with criminal histories consistent with applicable laws.
Zapier prioritizes the security of our customers information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process please contact .
Application Deadline:
The anticipated application window is 30 days from the date job is posted unless the number of applicants requires it to close sooner or later or if the position is filled.
Even though were an all-remote company we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
Employment Type
Full-Time
