Myers Chang - Host
Do you thrive in a fast-paced and friendly environment
Is it important to you to have a fun and supportive workplace
Are you looking to advance your career in the hospitality industry
If so then Myers Chang is the place for YOU!
At MC the Host is the first smile our guests seeand were all about being the friendliest place in town! As a key part of the guest experience from arrival to departure the Host sets the tone for exceptional service. Were a team at MC so Hosts may also assist with tasks like delivering food or drinks refilling waters restocking supplies and more.
This position allows for professional development. If pursued we will offer the opportunity to learn more about other positions in the restaurant including serving bartending leadership roles and more.
Success in this role requires effective time management skills attention to detail and the ability to work independently and efficiently in a fast-paced environment.
Day-to-Day Performance Expectations:
- Provide exceptional hospitality
- Lead the restaurant entrance to ensure a prompt friendly greeting and farewell to each guest
- Answer and manage incoming calls to assist guests with any orders inquiries reservations or concerns
- Maintain real-time updates in our online reservation system Resy including managing empty tables turning them over and promptly notifying servers of new guests.
- Oversee the waitlist during peak times seating guests based on upcoming reservations volume availability and party needs.
- Be knowledgeable about food and beverage offeringsincluding new and seasonal releasesto make informed enthusiastic recommendations and to answer questions.
- Process orders through the Toast POS with accuracy including taking and entering phone orders processing credit card transactions and handling cash transactions.
- Organize and pass off all take-out and delivery orders including Doordash
- Replenish items as needed during the shift to ensure a clean organized and well-stocked restaurant.
- Maintain a clean and organized host stand and surrounding guest areas.
- Communicate effectively with the FOH and BOH teams to ensure a smooth guest flow and service experience.
- Assist with setting up and breaking down any special promotions events or holiday items
- Participate in the welcoming and training of new team members
- Adhere to all safety sanitation and cleanliness guidelines and company policies.
- Perform other duties as assigned to support operations and elevate the guest experience
Skills for Qualification:
- Hospitality driven
- Ability to think outside the box as needed to ensure a balanced and efficient floor using sound judgment
- Open to feedback and committed to continuous improvement
- Excellent attendance reliability communication attention to detail and interpersonal skills
- Effective time management and delegation skills
- Knowledgeable of ingredients and restaurant systems (including health and safety guidelines) and able to maintain the restaurants strict allergen protocols
- Ability to maintain grooming and uniform standards
- Ability to stand for long periods walk push pull reach and lift < 25 lbs.
- Must have scheduling availability to work in the daytime evenings and weekends.
- We do not offer seasonal or temporary employment and ask for at least a 6 month commitment.
Compensation: $21 per hour
Additional Information:
Myers Chang offers a fantastic work environment an unparalleled commitment to training to make you a better team member! We offer benefits such as health/dental/vision insurance 401k with a generous match paid vacation/sick time(depending on position) a great staff meal policy transportation discounts and more! We offer a real commitment to growth both in your skill/knowledge and growing into more senior positions if that is an interest of yours!
Ours is a simple endeavor. We are a neighborhood restaurant doing our own thing with great ingredients and a lovely gathering of people. Asian-ish if you need a label. Just trying to do the simple things every day. Like being sweet to each other saying yes welcome back and thank you as enthusiastically as we can to both guests and staff.
We strive to provide an environment that is as great to work in as it is to dine. Being welcoming and positive is the name of the game. We offer a commitment to training and communication to make you the best you can be. We provide a wide variety of benefits all with the goal of making folks lives easier or better. We look forward to meeting you!