Senior Employee Relations Advisor

What is the opportunity

As a Senior Employee Relations Advisor you will perform a critical role in helping to strengthen the relationships that exist amongst employees and reinforce RBCs strong values-based culture that champions client first collaboration accountability inclusion and integrity.

You will make a difference by supporting executives people managers and employees with a range of workplace issues including employee communications employee engagement and performance dispute resolutions and investigations and the application of RBCs Code of Conduct and policies.

In collaboration with business leaders and functional partners and in alignment with RBCs Leadership Model you proactively identify workplace issues to provide solutions which strengthen RBCs culture.

What will you do

You will provide support in several primary areas within your assigned portfolio including:

Employee conduct & risk culture

• Provide expert advice to ensure consistent application of RBCs Code of Conduct and compliance with all policy regulatory requirements and applicable federal and provincial employment and human rights legislation.

• Oversee investigations under RBCs Respectful Workplace Policy and Workplace Harassment and Violence Prevention Standard.

• Identify and report on trends and emerging issues including understanding the root cause of misconduct.

Individual and collective high performance

• Provide expert advice on performance and attendance management to support a highly engaged and effective workforce.

• Identify issues and mitigants to address people impacts arising from operating model changes and organizational redesign to support exceptional client experiences and operational excellence.

Relationship management

• Manage complex cases and act as first point of escalation for Employee Relations Advisors on complex matters arising in their portfolio.

• Build and maintain key relationships with businesses and functions influencing and negotiating while being viewed as a true partner.

• Work closely with the Employee Relations Director or Senior Director on complex and sensitive matters and broader business-related initiatives and projects.

Operational excellence

• Support Employee Relations senior management with the development of resources guidelines processes and tools to facilitate Employee Relations ability to provide advice at scale through consistent case management.

• Manage risk and improve manager and employee experience through well informed fair and transparent decisions which place employees at the centre and focus on RBC Values while making recommendations for continuous improvement.

• Champion HR-led initiatives that strengthen the relationships between RBC and its employees.

Leadership

• Provide coaching and advice to Employee Relations Advisors regarding management of matters reported through various Speak Up Channels.

• Foster an open environment within Employee Relations that drives a high-performance culture.

What do you need to succeed

Must-haves:

• Minimum 7 years direct experience in Employee Relations and/or Employment Law.

• Post-secondary education (preferred focus in Human Resources or Employment Law).

• Demonstrated and applied knowledge of Canadian employment law & regulations (both federal & provincial including human rights accommodation whistleblowing and workplace standards / requirements).

• Proven experience aligning and integrating risk management with business and HR strategy.

• Strategic thinking analytical and problem-solving capabilities.

• Experience establishing and managing relationships with executives and senior level stakeholders.

• Ability to drive change in unfamiliar or ambiguous circumstances to handle confidential information and escalate issues when appropriate.

• Excellent organizational skills able to juggle and prioritize multiple tasks simultaneously while delivering on commitments.

• Strong sense of accountability high-quality judgement and sound decision-making.

• Outstanding communication skills in written and verbal form extensive public speaking training and/or leadership communication skills.

• Significant experience in conducting and/or managing workplace investigations.

Nice-to-have:

• Experience in an in-house legal department or law firm.

• Called to the Bar of a Canadian province (or equivalent).

• Bilingual (English/French).

Whats in it for you

We thrive on the challenge to be our best and work together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.

• A comprehensive Total Rewards Program including flexible benefits and eligibility for bonuses and competitive compensation.

• Work in a dynamic collaborative progressive and high-performing team.

• Opportunities to take on progressively greater scope of work.

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.