Enrollment Specialist - CKF
Enrollment Specialist - CKF
Posted on :
09-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
09-07-2025
Job Description
Enrollment Specialist - Covering Kids & Families
If you are interested in pursuing a career in helping others and want to be a preferred partner in the health and wellbeing of individuals across East Central Indiana Open Door Health Services wants to hear from you! Open Door Health Services seeks candidates that want to create a better life and future for others and ourselves by enhancing the communities where we live work and play. It is our core belief system that esteeming the team maximizing potential doing the right thing choosing compassion and encouraging uniqueness fosters an inclusive diverse and safe space to work.
In this position you will assist in coordination of all activities and enrollments for Hoosier Healthwise Healthy Indiana Plan Traditional Medicaid SNAP TANF and federal marketplace applications. Maintain that all clients receive information about possible assistance programs that can optimize billing for the health center. Assist in planning and organizing patient and community outreach activities and coordinate implementation of such activities.
Responsibilities (How this position enhances our Mission Vision and Values)
Mission Improve the Quality of Life of Others:
If you are interested in pursuing a career in helping others and want to be a preferred partner in the health and wellbeing of individuals across East Central Indiana Open Door Health Services wants to hear from you! Open Door Health Services seeks candidates that want to create a better life and future for others and ourselves by enhancing the communities where we live work and play. It is our core belief system that esteeming the team maximizing potential doing the right thing choosing compassion and encouraging uniqueness fosters an inclusive diverse and safe space to work.
In this position you will assist in coordination of all activities and enrollments for Hoosier Healthwise Healthy Indiana Plan Traditional Medicaid SNAP TANF and federal marketplace applications. Maintain that all clients receive information about possible assistance programs that can optimize billing for the health center. Assist in planning and organizing patient and community outreach activities and coordinate implementation of such activities.
Responsibilities (How this position enhances our Mission Vision and Values)
Mission Improve the Quality of Life of Others:
- Conduct public education activities to raise awareness about coverage options available under Medicaid CHIP and the Marketplace.
- Serve as a navigator for federal marketplace exchange products.
- Assist in enrolment for Hoosier Healthwise Healthy Indiana Plan Traditional Medicaid SNAP TANF
- Assist and enroll qualified recipients into appropriate assistance programs as well as maintain documentation and case management of all applications.
Vision ODHS is preferred partner in East Central Indiana for improving the well-being of individuals and the communities in which they live:
- Demonstrate and maintain expertise in eligibility and enrollment rules and procedures; the range of qualified health plan options and insurance affordability programs; the needs of underserved and vulnerable populations; and privacy and security standards.
- Complete all required and applicable federal and/or state consumer assistance trainings as is required for all assistance personnel carrying out consumer assistance functions.
- Conduct in-reach with currently uninsured health center patients and outreach to non-health center patients in the approved service area.
- Assist any patient or resident seeking outreach and enrollment assistance and if unable to assist due to language or other barriers provide timely referral to other resources such as the toll-free Marketplace Call Center or to other state or local entities.
- Collaborate with other health centers and providers in the service area to ensure that outreach and enrollment assistance activities are coordinated with other local regional and /or state-wide outreach and enrollment assistance efforts and training requirements.
- Participate in professional development activities and maintains professional affiliations.
- Complete federal/state navigator training and become certified annually.
- Maintain and establish contacts in Blackford Grant Jay and Randolph counties collaborating to seek and build new partnerships as required.
- Collaborate with the Director of Community Resources on the Annual CKF Workplan as needed.
Values Esteem the Team Maximize Potential Do the Right Thing Choose Compassion Encourage Uniqueness:
- Complete staff training approved by the Indiana Department of Insurance and the Federal Marketplace in order to complete the Hoosier Healthwise Healthy Indiana Plan TANF SNAP Traditional Medicaid and Federal Marketplace application.
- Assist with planning and organizing of health center/community outreach events and implementation of such events.
- Maintain departmental policies and procedures and ensure quality of care with respect and sensitivity to the needs of the clients we serve.
- Complete required reports in a timely fashion.
- Maintain patient confidentiality.
- Comply with all agency policies and procedures concerning corporate compliance including privacy of protected health information.
- Knowledge of community resources and referral agencies.
- Possess understanding of individuals socioeconomic status and lifestyle with respect for individual differences.
- Maintain and enter information on the CKF Enrollment/Assist logs as required.
- Maintain an inventory tracking system for supply ordering as needed.
- Other duties as assigned.
Education and Experience:
High School diploma or GED equivalency preferred.
Some college preferred.
Must obtain navigator certification within 60 days of employment. (Training for certifications will be provided).
Would prefer experience working with non for profit or insurance organizations in our community.
About you:
- Skill in establishing and maintaining effective working relationships with clients staff and the public at large.
- Skill in interviewing and communication to elicit information and cooperation from clients.
- Knowledge of group dynamics.
- Ability to work with computer software programs such as Word Excel etc.
- Ability to interpret and communicate agency rules regulations and procedures.
- Ability to write reports and collect data.
- Ability to multi-task and prioritize assigned duties.
- Ability to work independently on assigned job responsibilities.
- Excellent interpersonal communication skills.
Physical and Environmental Requirements:
Frequent exposure to communicable diseases toxic substances medicinal preparations and other conditions common to clinic environment. Tasks involve contact with blood or body substances.
Requires standing walking or sitting for long periods of time. Occasional bending stretching or lifting up to 20 pounds.
Requires the ability to work under stressful situations.
Requires corrected vision and hearing to normal range or use of approved adaptive equipment
Special Requirements: Must have a valid Indiana Drivers License. This position does require driving in the community and other serviced areas. You must be able to work evenings and weekends.
Required Experience:
Unclear Seniority
Employment Type
Full Time
Key Skills
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