drjobs Customer Experts for World’s Tech Leader - Dutch - Hybride Tavros

Customer Experts for World’s Tech Leader - Dutch - Hybride Tavros

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1 Vacancy
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Job Location drjobs

Távros - Greece

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position: Customer Expert

Work model: Hybride 70% remote

Location: Tavros

Employment type: Full-time

What you will do:

Depending on the team that successful candidates will join responsibilities vary:

  • Identify customers needs and deliver appropriate solutions including sales
  • Guide customers facing issues related to billing inquiries handle transactions and provide resolution to inquiries in a timely manner
  • Assist customers to place an order and related issues
  • Answer customers inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible
  • Turn every customer into a happy customer!
  • Exchange ideas and solutions with your colleagues!
  • Enjoy your time in Greece!
What you will bring:
  • Excellent communication skills in Dutch
  • Good command of English (B2)
  • Sales experience with consumer products and services will be an asset
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills
  • An empathetic soul with the communication skills that match
  • A positive and adventurous attitude
  • A sponge that is willing to soak up all the knowledge and experience we offer
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses hotel accommodation support with the house searching process (all at no cost to you)
  • Competitive monthly salary 2 extra salaries per year
  • Health care benefits and numerous other discounts
  • Full training by certified instructors
  • Free online Greek language courses
  • State of the art premises providing a great working environment with relaxing break areas

Employment Type

Full Time

Company Industry

About Company

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