APM Technician Madrid
APM Technician Madrid
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Job Description
Everything you are looking for and more
The APM technician perform on-site service and maintenance visits. The ideal candidate will be responsible for identifying and resolving technical software or mechanical issues on our Lockers ensuring minimal downtime and maximum customer satisfaction. The role includes replacing components repairing parts and coordinating tasks with the support and dispatching teams.
The APM technician is based in Madrid Area carries out on-site interventions in the whole city and region also covering nearby cities (as Toledo vila Guadalajara Valladolid etc.) and occasionally works from the office in San Fernando.
What responsibilities and objectives will you have
- Perform scheduled and emergency service visits complying with the SLA.
- Diagnose technical issues and implement effective solutions on-site.
- Perform root cause analysis of reported problems.
- Replace defective components and carry out mechanical and/or electrical repairs.
- Communicate with the dispatching team to align on planning and priorities.
- Follow safety and quality standards during all service activities.
- Coordinate with the internal support team to ensure smooth execution of tasks.
- Document interventions and report findings accurately and timely.
- Use internal software to monitor the performance and operation of the Lockers network.
- Use the spare parts in the assigned car kit responsibly and efficiently.
- Ensure that the stock level of the car kit is always adequate and replenished as needed.
- Conduct training sessions and periodic audits.
Well what will the requirements be
- Preference for technical diplomas or similar.
- At least 2 or 3 years of experience in a similar position.
- Technical diploma or equivalent experience in mechanics electronics or related fields.
- Strong mechanical/electrical aptitude and the ability to understand complex systems.
- Previous experience in hardware and software maintenance roles for electronic equipment.
- Ability to read interpret and analyse monitoring dashboards and system logs.
- Ability to read technical drawings and manuals.
- Problem-solving mindset and hands-on attitude
- Ability to work independently and as part of a team.
- Strong field presence: this is a field-based role requiring regular daily on-site operations.
- Good written and spoken English.
- Valid driving license (type B).
What do we offer
Language platform
Wellbeing programme
Flexible working hours
Online platform for lifelong learning
Competitive salary
Flexible remuneration services can be contracted
Why join us
- Because we dont settle we go further and multiply impact (10X Attitude).
- Because we design every transformation around real customer value (Passionate About Customers).
- Because we make things happen fast and smart not perfect but done (Go Go Go).
- Because we believe the future belongs to those who rethink whats possible (Dare to Disrupt).
- Because we win together diverse collaborative driven by one shared vision (One Goal One Team).
Inclusive Culture
InPost has an Equal Opportunities Plan that promotes equality at all levels. We aim for equality in the companys workplaces as it is focused on promotion within and outside the company as well as gender equality diversity equity and inclusion of people regardless of their abilities and conditions.
Employment Type
Full Time
