drjobs Production Support Engineer

Production Support Engineer

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1 Vacancy
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Job Location drjobs

Chicago, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Arthur Grand Technologies is currently seeking a highly motivated and skilled Production Support Engineer Long Term Contract Chicago IL for one of our clients.


Title: Production Support Engineer

Location Chicago IL

Long Term Contract

 

Job Description:

Mandatory Skills:

  • Windows Server OS basics (Services Event Viewer Task Scheduler)
  • Basic SQL (MS SQL Server) querying
  • Ticketing tools (ServiceNow Jira)
  • Monitoring tools (Nagios SolarWinds Splunk)
  • Basic PowerShell scripting (optional)
  • Strong communication and incident triage skills

 

Detailed Job description:

  • Troubleshoot and resolve escalated incidents related to Windows servers and applications
  • Perform root cause analysis using Windows Event Logs IIS logs and application logs
  • Monitor and tune server and application performance
  • Automate support tasks and monitoring using PowerShell scripting
  • Support application deployments patches and configuration changes
  • Collaborate with development and infrastructure teams for issue resolution
  • Maintain and improve operational documentation runbooks and SOPs
  • Proactively monitor batch jobs Windows services and system health
  • Participate in incident management and on-call rotations

 

Good to have:

  • Basic SQL (MS SQL Server) querying
  • Ticketing tools (ServiceNow Jira)
  • Monitoring tools (Splunk Datadog CloudWatch)                       

 

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

 

About Arthur Grand Technologies:

Arthur Grand Technologies is a leading provider of staffing and technology consulting services. Our company is managed by a team of professionals who have worked for big 5 consulting firms for 20 years. We are a minority-owned staff augmentation and technology consulting company.

At Arthur Grand Technologies we value our employees & contractors and strive to provide them with challenging interesting work market-relevant benefits and opportunities for professional growth. If you have the necessary qualifications and are excited to join a dynamic team.

 

Thank you for considering Arthur Grand Technologies. We look forward to hearing from you soon.

 

Best regards

Richard Tucker

Arthur Grand Technologies Inc

Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)

 


Additional Information :

All your information will be kept confidential according to EEO guidelines.


Remote Work :

No


Employment Type :

Contract

Employment Type

Contract

Company Industry

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