Senior Solution Consultant
Senior Solution Consultant
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Job Description
The Challenge:
Xapien helps the worlds largest organisations improve the efficiency and resilience of their third-party risk programmes. Working with large Enterprise customers requires that we effectively understand their requirements and engage with senior stakeholders to co-create a vision of the future powered by Xapiens technology.
The Role:
We are looking for a Senior Solution Consultant to join our Solutions team. Youll work at the intersection of Xapiens platform capabilities customer needs and business value leading solution discovery and creating solution designs that maximise the value of Xapiens AI platform to prospects and customers. As an SME in your field youll leverage your expertise and broader market understanding across both pre- and post-sales activities. This role will engage with all parts of the organisation acting as a key conduit of client requirements into Product and Engineering partnering with Customer Success on key accounts and supporting broader proposition strategy within the Go-To-Market function.
Heres what you will be responsible for:
- Partner with Sales to qualify develop and progress pipeline opportunities by providing solution expertise throughout the customer journey.
- Act as the primary SME resource and trusted advisor during the sales process deeply understanding client challenges and requirements. Lead discovery sessions to map current processes and identify alignment with Xapiens platform capabilities and roadmap.
- Deliver compelling product demonstrations proof-of-value sessions and solution designs tailored to specific client pain points and industry sectors.
- Own the solution for each of Xapiens Enterprise clients by working closely with the client Product and Engineering teams during the sales and discovery stages to build compelling solution designs that enable our clients to achieve their desired outcomes.
- Complete RFP responses and respond to client queries on features security APIs integrations and best practices engaging with internal stakeholders where required.
- Equip the go-to-market team with up-to-date enablement collateral sales guides competitive positioning and FAQs.
- Develop and maintain documentation and case studies that showcase Xapiens value proposition in key markets.
- Support clients through onboarding and implementation leading configuration workshops ensuring smooth early-stage adoption for new clients developing solutions to address and overcome client challenges within current platform capabilities.
- Work closely with Product Engineering Customer Success and Marketing teams to gather and relay customer insights and evolving trends from the field to contribute to ongoing product strategy and development.
- Represent Xapien at client meetings industry events and external partner engagements as a subject matter expert.
- Stay up-to-date on trends in due diligence AI third party/supply chain risk and compliance to guide clients and internal teams.
Qualifications :
Your skills & Experience:
Must-haves to be successful in this role:
- Previous experience in a client-facing solution consulting pre-sales or advisory/consulting role (either SaaS or professional services environment).
- Familiarity with due diligence supply chain/third party risk management KYC/AML or compliance.
- Experience engaging with senior-level stakeholders at large multinational organisations.
- Demonstrable track record supporting successful go-to-market execution and complex deal cycles.
- Ability to communicate technical concepts to non-technical buyers and influence all levels of customer stakeholders.
- Outstanding verbal and written communication presentation and stakeholder management skills.
- Strong partnership skills to work cross-functionally with Sales Marketing and Product teams.
- Confident delivering live demos handling objections and conducting workshops/webinars for prospects.
- Analytical resourceful and able to thrive in a dynamic rapidly-evolving commercial environment.
- Strong organisational and project management skills.
Nobody can do everything but heres a few related things were interested in:
- Good understanding of CRM sales intelligence and GTM tools such as HubSpot and other sales enablement platforms.
- Experience supporting software integrations (APIs SSO etc.) is highly desirable.
- Curiosity adaptability and a passion for learning new technologies.
Additional Information :
Heres our promise to you:
- We are going to work with you - to build a rewarding and fulfilling career with the opportunities challenges and resources you need to do you your best work.
- We succeed together- you will own a meaningful part of the business through our employee shares & equity programme.
- Private health insurance to keep you in tip-top condition.
- Life Insurance - lets hope nobody ever needs this!.
- Unlimited holidays - yes its really uncapped.
- A 1k wellness and development fund per year (including access to Wellhub - formerly Gympass).
- We equip each new team member a high-spec MacBook.
- Regular team lunches and gatherings.
- Fun and inclusive monthly social events from go-karting to mini golf to karaoke to rounders in the park.
- Two days paid volunteering per year.
- X day one whole company day off every year so we can all switch off Slack and reset.
- Flexible and hybrid working.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
