Agile Coach

About Cigna

Let us tell you a little more about us. Cigna exists to improve lives. Together with our 74000 employees worldwide that service Cigna Express Scripts and other affiliate customers we aspire to transform health services making them more affordable and accessible to millions.

We are going through an exciting period of expansion; at the center of our International divisions ambitious growth strategy we are currently working towards a multi-year effort to implement a consistent digital strategy for the international markets.

About the Job

We are going through a massive global Agile transformation and as a result we are rapidly expanding our Agile teams across EMEA and are looking for an experienced Agile Coach with deep product management coaching experience to join the team. This role is critical to guiding and building the capabilities of our new Product Owners and Product Managers ensuring they can maximize the value delivered by their teams. Additionally this coach will play a key role in transitioning the organization from a project management-based approach to a product management-based approach as part of the wider Lean-Agile Center of Excellence (LACE).

This is an excellent opportunity to join a team that is going from strength to strength building and shaping our agile frameworks across our teams.

Key Responsibilities

• Provide hands-on coaching to new Product Owners and Product Managers helping them to understand and excel in their.
• Facilitate the adoption of agile frameworks and methodologies to drive product management excellence.
• Assist with the development of product vision and strategy ensuring alignment with business goals.
• Guide teams in defining and prioritizing product backlogs ensuring continuous delivery of value.
• Foster a culture of continuous improvement through regular retrospectives and feedback loops.
• Facilitate workshops training sessions and coaching engagements to build agile capabilities.
• Encourage the use of metrics and data-driven decision-making to optimize product delivery.
• Promote a customer-centric mindset within product teams.
• Assist with economic decision-making and facilitate capability and feature estimation.
• Advocate for lean thinking and systems thinking in product management practices.
• Lead the transition from project management to product management across the enterprise.

Required Skills & Experience

• Extensive experience in Agile transition particularly in product management coaching.
• Proven track record as an Agile Coach Product Manager Product Owner or similar role.
• Strong understanding of agile frameworks (e.g. Scrum Kanban SAFe) and product management methodologies.
• Excellent communication skills with a customer service-oriented approach and a focus on building relationships with people at all levels of the organization.
• Experience with Lean Portfolio Management procedures and ceremonies up to the Portfolio level.
• Demonstrated excellence in leadership ability to engage and motivate in a high-performance culture.
• Self-directed achiever who identifies opportunities to drive value and takes the lead.
• SAFe certification or equivalent agile certification preferred.
• Extensive experience managing software delivery; strong IT application development & leadership background preferred.
• Experience in leading organizational change from project management to product management.

Why Should You Join Cigna

You will get the chance to work with a global truly innovative and flexible Technology division that is growing rapidly due to continued success and massive transformation.

We are constantly investing in improving and innovating our global technology stack. Right now we are investing in Cloud AI & ML as well as working heavily with Agile and DevOps methodologies.

You will join a business that truly invests in you as a person. You will be offered the opportunity to progress your knowledge and skills through both internal and external training take secondment to other teams/projects and much more.

FLEXIBILITY We are a truly flexible business. We offer remote/home working as well as flexible start/finish times. We pride ourselves on being able to offer a true work/life balance for all of our employees.

About Cigna Healthcare

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.