Human Resources Benefits & Operations Manager
Human Resources Benefits & Operations Manager
Posted on :
08-07-2025
Employer Active
1 Vacancy
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Monthly Salary
$ 110000 - 115000
Vacancy
1 Vacancy
Posted on :
08-07-2025
Job Description
About JSSI
For more than 35 years Jet Support Services Inc. (JSSI) has been the leading independent provider of maintenance support advisory services software and financial tools to the business aviation industry. With 6000 aircraft supported by maintenance programs and software platforms JSSI leverages this wealth of data scale and innovation to drive cost savings and provide custom solutions that align to the interests of each client regardless of make or model. Learn more .
JSSI products and services include:
Maintenance Programs.Hourly Cost Maintenance Programs to stabilize maintenance budgets maximize aircraft availability and enhance residual value.
Parts & Leasing.Experienced product line specialized team who leverages ourAll-OEMinventory and global vendor relationships and go beyond parts sourcing to find optimal customer solutions.
Software:Traxxall and Conklin & de Decker. Powerful data platforms to help you make more informed decisions from choosing the right aircraft to tracking your maintenance inventory and MRO projects.
Advisory Services.Objective insights and independent technical advice from a global team of technical advisors and ASA-accredited appraisers for virtually any business jet turboprop or helicopter.
Aviation Capital.Customized asset-based finance solutions for business aviation.
Position Summary:
The HR Benefits & Operations Manager is responsible for overseeing the planning administration compliance and communication of employee benefits programs worldwide while also ensuring smooth execution of HR operations. This role ensures that all programs align with organizational goals enhance employee experience and remain compliant with applicable regulations. Additionally this role manages HR systems process improvements and cross-functional initiatives to support the broader Human Resources strategy. The position will be based at JSSIs Global Headquarters in Chicago reporting directly the Vice President for Human Resources. The position requires an on-site presence a minimum of three days a week.
Duties and Responsibilities
- Benefits Administration:
- Manage and administer all employee (self-funded) benefits programs including health dental vision life insurance disability HSA/FSA 401(k) and wellness initiatives.
- Serve as the primary liaison with benefits brokers insurance carriers and third-party administrators.
- Lead annual open enrollment including communication strategy system configuration and employee support.
- Ensure benefits programs comply with all local state and federal regulations (e.g. ERISA HIPAA ACA COBRA).
- Collaborate closely with Payroll and Accounting to ensure accurate financial information reporting and compliance.
- Analyze benefit plans for competitiveness cost-effectiveness and employee satisfaction.
- Address escalated employee benefits questions and resolve complex issues.
- HR Operations:
- Oversee HRIS system administration including data integrity reporting and system improvements.
- Develop and maintain HR policies and procedures (i.e. FMLA STD PTO) to ensure consistency and legal compliance. Collaborate with local consultants or counsel to ensure policies adhere to relevant international regulations across regions.
- Drive key HR processes such as onboarding offboarding employee recordkeeping and compliance audits.
- Collaborate with Finance and Payroll to ensure accurate and timely benefits-related transactions.
- Partner with HR leadership to drive continuous improvement in operational efficiency and employee service delivery.
- Support company-wide compliance with employment laws and regulations through documentation training and audits.
Desired Credentials
- Bachelors degree in human resources Business Administration or related field; masters degree or HR certification (SHRM-CP/SCP CEBS PHR/SPHR) preferred.
- 57 years of progressive HR experience including at least 3 years in benefits administration or HR operations.
- Strong knowledge of employee benefits and related laws/regulations.
- Proficiency in HRIS systems (e.g. Workday ADP Paylocity UKG) and advanced Excel skills.
- Strong analytical organizational and problem-solving skills.
- Excellent interpersonal and communication skills with a customer-focused mindset.
- Ability to manage multiple priorities in a fast-paced environment with high attention to detail.
- Experience managing vendor relationships and negotiating benefit contracts.
- Experience with multi-state and global HR operations and benefits.
- Experience with M&A due diligence and post-integration benefits harmonization is a plus.
At JSSI we are committed to rewarding our team members with competitive and comprehensive compensation packages that reflect their contributions and talent.
For this role the annual base pay generally ranges from $110000 to $115000 with the final offer determined by variable factors including but not limited to market location job-specific knowledge skills education and experience. In addition your total rewards package may include an annual discretionary bonus plan incentive or sales bonus plan or other form of additional compensation based on your role.
Additionally for full-time employees based in the USA Canada or the Philippines we are proud to offer a robust suite of benefits. This ranges from insurance offerings such as medical dental vision retirement savings programs among others starting day one of employment. For a full overview of our offerings visit theJSSI Benefits Pageon our company website.
JSSI is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristic protected by law.
JSSI does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or Recruiting Team.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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