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Exciting opportunity at the Skirvin Hilton Oklahoma City! They are seeking a Catering Sales Manager to join their team to handle overall social-based business especially the wedding market. Join us in creating memorable experiences and exceptional events at one of Oklahoma Citys premier hospitality destinations.
As Catering Manager you will be responsible for the development of market segment(s) including solicitation of new customer relationships and negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent high-level service throughout the pre-event event and post-event phases of events. Directs event logistics to affected
departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience.
Position Summary
As a Team Member your essential functions in this role include such things as:
To organize plan and prioritize your duties by developing plans and goals.
Timely communication to internal and external clients via telephone email written documents or in person.
Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
Demonstrate knowledge of job systems products booking systems and processes. Selling and influencing both internal and external clients.
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
Ensure high quality service by communicating and assisting others to understand the guest needs providing direction and guidance feedback and individual coaching when needed.
Participate in customer site inspections and assist with the sales process as necessary.
Selling and influencing both internal and external clients.
Resolve conflicts and negotiate with others while handling complaints settling disputes and resolving grievances and conflicts.
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EOE/AA/Disabled/Veterans
What are we looking for
The Benefits Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
Required Experience:
Manager
Full-Time