RR-Nexthink Analyst SCB
RR-Nexthink Analyst SCB
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Job Description
Job Description:
- Excellent knowledge of Nexthink Infinity Platform
- Knowledge of creating remote actions campaigns and workflows
- Doing proactive analysis to bring improvement in DEX score.
- Creating relevant alerts dashboards reports for the client.
- Creating Remote Actions specifically to fix common incidents.
- Creating custom scripts and custom dashboards.
- Excellent knowledge of NQL queries.
- Work on various reporting and analytics projects both with internal and external clients.
- Understand the customers business needs and gathering and writing the requirements.
- Complete project management activities according to agreed services to be provided.
- Translate reporting needs into production reports and dashboards.
- Work across functional lines to strive for and ensure consistent data quality.
- Conduct continuous review of reports and identify opportunities for improvements with the aim of minimizing redundant reporting and development of single source of truth where possible.
- Develop and maintain dashboards to visualize data utilizing Power BI or Power Point
- Automate data preparation and report creation where possible.
- Development of ad-hoc reports as necessary
- Provide increased focus on analytics and emphasize on providing valuable insights to drive improvement opportunities.
- Build understanding of business and operational strategies and identify critical metrics required to support those strategies.
- Adapt in creating and maintaining project/activity management documentation.
- Provide technical advice and Lead as needed on projects - reporting solution analysis proposal creation implementation/integration and support.
- Ensure timely delivery of high-quality output for end users.
- Provide day-to-day support for ad-hoc analysis reporting and troubleshooting support.
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Required Experience:
IC
Employment Type
Full-Time
