Front Desk Associate and Night Auditor - Weekends
Front Desk Associate and Night Auditor - Weekends
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
General responsibilities
- Check guests into and out of hotel in an accurate efficient and courteous manner
- Efficiently and accurately handles all payments received at the property. this may be in the form of cash credit card etc
- Provide guests with appropriate room assignments room keys directions to rooms and general information regarding the hotel its amenities and the surrounding area and its businesses.
- Assist guests with issues and complaints with empathy and a focus on guest satisfaction
- Answer incoming calls within 3 rings with the appropriate greeting.
- Greet guests warmly and perform registration procedures
- Post all charges to guest accounts in an accurate and timely manner. Upon checkout ensure that all charges and collect payment.
- Sell and confirm room reservations using selling techniques and strategies
Education Requirements: High school diploma or equivalent
Experience:
- Previous front desk experience is a plus
- Excellent written and oral skills required
- Positive interpersonal skills required
- Excellent computer and typing skills required. Excel and Word proficiency is desired
This is an hourly position. Front Desk Associate -$15.00 per hour
Required Experience:
IC
Employment Type
Part-Time
