Property Owners Association Assistant Manager-Yellowstone Club
Property Owners Association Assistant Manager-Yellowstone Club
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Job Description
Yellowstone Club is paradise in Montana. A private residential community in Big Sky Montana Yellowstone Club offers its members the worlds only private ski and golf community. With fabulous skiing and snowboarding and the most gorgeous spring and summer weather to enjoy the 18-hole golf course rivers hiking biking and more our Members love being a part of this exceptional community. Our employees make the Yellowstone Club experience come alive. If you would love being a part of the Montana charm and providing the highest level of guest service ensuring no detail is too small to overlook and being a part of creating experiences then Yellowstone Club is looking for you.
Yellowstone Clubs POA Department is currently seeking candidates for a Assistant Asset managers. This is a full-time year-round position located in Big Sky Montana.
Purpose: The purpose of the POA Commercial Property Inspector is to assist with overseeing property walks and maintenance of all YC commercial associations. The Property Inspector works with the Commercial Community Management Team and various groups to provide assistance in POA Management and to ensure all rules regulations and maintenance standards are being followed.
Major Responsibilities
- Ensure that each member and guest receives outstanding guest service in a guest friendly environment which includes greeting and acknowledging every member and guest maintaining outstanding service standards solid product knowledge and all other components of guest service.
- Empowered to guarantee total guest satisfaction display hospitality and professionalism to our guests at all times take pride in representing Yellowstone Club professionally with our members and guests and assure that all transactions with guests are handled in a legal and ethical manner.
- Understand and apply all property safety and security procedures to maintain a secure and safe environment for employees members and guests at all times. In the event of an accident or emergency seek medical attention if necessary and contact the Community Manager or Human Resources immediately.
- Maintain a favorable working relationship with all company employees to foster and promote a positive working environment.
Essential Job Functions:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Complete on-site property walks of all commercial associations; (Each association must be reviewed daily during seasonal operation).
- Identify and record exterior building maintenance concerns in associations via the POAs property tracking software and help manage work associated with suggested projects.
- Utilize the POAs project management software to track current and upcoming maintenance tasks and projects.
- Respond to maintenance issues that may arise during the work day to assess and provide resolution.
- Assist in contracting maintenance and annual preventative maintenance contracts.
- Assist in planning long term maintenance and replacement projects for the associations.
- Work with YC Facilities team and contractors on tracking preventive maintenance and repairs at all associations.
- Light maintenance work as needed (lightbulb changes light snow shoveling etc.).
- Act as a contact for contractors property managers concerning maintenance and contracts within the various associations.
- Possess extensive knowledge of the Yellowstone Club Design Guidelines property and owners.
- Possess some knowledge of maintenance and construction processes.
- Assist in tracking various third-party inspections.
- Meet with Community Manager to report on association projects.
- Maintain documentation for association maintenance work including but not limited to reports property reviews service matrixes call lists.
- Assist the Community Manager and YCPOA team with various tasks and duties as assigned.
- Must be willing and able to work weekends during seasonal operation.
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Required Experience:
Manager
Employment Type
Full-Time
