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Job Description
What is the opportunity
This role coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies complete knowledge skills and practices to perform assignments.
What will you do
Ensuring that up-to-date job control language is maintained and documented for each program that is part of a scheduled production run.
Ensuring the documentation and tracking of all shift turnover issues. Contributing to job scheduling and report distribution as well as data center standards development and enforcement.
Monitoring the library to insure that the proper generation of data files are available for production runs and tracks resolution.
Weekly pager rotation and monitoring production jobs
What you need to succeed
Must-Have
Strong hands-on experience with Natural/ADABAS technologies.
Working experience with COBOL Assembler VSAM CICS JCL and Mainframe utilities (SORT IDCAMS FILEAID etc.)
Experience with IDz Natural-One Job scheduling tools like Zeke.
Experience in resolving complex technical issues and P1/P2 incidents. Providing support to end-users24/7.
Perform data extracts analysis and support ad hoc reporting requests.
Handle FTP/SFTP file transfers manage connectivity issues troubleshoot for file transmission failures.
Working knowledge in risk and compliance activities server vulnerability remediation
Good knowledge on DEVOPS tools and Helios pipeline.
Participated in disaster recovery exercise.
Understanding of Change management process. acquaintance with Agile methodology.
Nice to have
Shell Scripting REXX. Zeke scheduling .
Whats in it for you
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
Network and build lasting relationships with students from diverse backgrounds from across Canada
Participate in fun events and gamification challenges to help build your career tool kit while enjoying a work-life balance
Leaders who support your development through coaching and learning opportunities
Work in a dynamic collaborative progressive and highly performing team
Ability to make a difference and lasting impact
#LI-Hybrid
#LI-POST
#TECHPJ
Job Skills
Computer Operations Customer Service Enterprise Application Delivery Group Problem Solving Information Technology (IT) Infrastructure Interpersonal Relationships Standard Operating Procedure (SOP) System and Console Operations System Applications Systems SoftwareAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
Senior IC
Full-Time