Associate Threat Response Analyst
Associate Threat Response Analyst
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Job Description
Associate Threat Response Analyst
Were your dream security team!
As a Threat Response Analyst you will be joining the Mimecast Messaging Security organization and be responsible for supporting a service for on-demand threat resolution. The service is designed to provide customers with prompt feedback and intelligence on email-borne threats remediate these threats from their email environment to reduce dwell time and put the appropriate detections in place to prevent further incidents from occurring. The role may require working afternoon/evening shifts and being part of a rotation for holiday support.
Messaging Security ensures that our security-focused solutions are performing accurately and efficiently. We verify that Mimecast can detect the latest email-borne threats amidst a rapidly evolving threat landscape. Through threat research and customer feedback we identify where Mimecast can be improved and update detection at our spam URL and attachment security layers. We strive for proactive rather than reactive approaches to threat detection.
The team is also responsible for assuring that Mimecast maintains an exceptional sending reputation by looking for compromised email addresses and senders following poor mailing practice.
Messaging Security works closely with research and development as well as customer support. We are a global team that spans three continents.
What Youll Do:
- Analyze phishing/malicious email campaigns to identify IOCs
- Categorize email threats and determining the best means of updating detection
- Provide email security advice expertise and remediation to our customers
- Understand security policies within the Mimecast Administration Console and providing configuration suggestions to customers
- Research and investigate the latest security threats and their potential impact to Mimecast customers
- Work with security vendors around threat detection techniques and remediation
- Identifying opportunities for improved processes and systems
What Youll Bring:
- Working knowledge of messaging (email traffic management) and routing
- Experience and understanding of email security technologies
- Strong understanding of Domain Name System (DNS)
- Strong understanding of SMTP SSL/TLS POP3 IMAP TCP/IP
- Ability to translate complex technical capabilities into management-friendly responses
- Curiosity about the infrastructure of phishing/malicious email campaigns
- 1 years experience working with the Mimecast platform
- 2 years experience working in a Security Operation Center (SOC)
- Experience working with email/malware detection and blocking techniques
- Experience working with threat intelligence platforms
- Experience working within SaaS environments
What We Bring
Join our Messaging Security team to accelerate your career journey working with cutting-edge technologies and contributing to projects that have real customer impact. You will be immersed in a dynamic environment that recognizes and celebrates your achievements.
Mimecast is on a path of steady and healthy growth as a company investing in people like you who bring the skills and expertise to raise our technical expertise operational maturity and customer success to the next contributions are important! Every voice and action matters.
Mimecast offers formal and on-the-job learning opportunities maintains a comprehensive benefits package that helps our employees and their family members to sustain a healthy lifestyle and importantly opportunities to work with cross-functional teams to build your knowledge!
Our Hybrid Model: We provide you with the flexibility to live balanced healthy lives through our hybrid working model that champions both collaborative teamwork and individual flexibility. Employees are expected to come to the office at least two days per week because working together in person:
- Fosters a culture of collaboration communication performance and learning.
- Drives innovation and creativity within and between teams
- Introduces employees to priorities outside of their immediate realm.
- Ensures important interpersonal relationships and connections with one another and our community!
#LI-CS1
DEI Statement
Cybersecurity is a community effort. Thats why were committed to building an inclusive diverse community that celebrates and welcomes everyone unless theyre a cybercriminal of course.
Were proud to be an Equal Opportunity and Affirmative Action Employer and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.
We consider everyone equally: your race age religion sexual orientation gender identity ability marital status nationality or any other protected characteristic wont affect your application.
If you require any adjustments or accommodations due to a disability or any other reason that may help you in your interview process please let us know by emailing
Due to certain obligations to our customers an offer of employment will be subject to your successful completion of applicable background checks conducted in accordance with local law.
Required Experience:
IC
Employment Type
Full-Time
