Principal Salesforce Technical Architect/Software Developer (Field Service)
Principal Salesforce Technical Architect/Software Developer (Field Service)
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Job Description
At GE Appliances a Haier company we come together to make good things for the fastest-growing appliance company in the U.S. were powered by creators thinkers and makers who believe that anything is possible and that theres always a better believe in the power of our people and in giving them the freedom to explore discover and build good things together.
The GE Appliances philosophy backed by three simple commitments defines the way we work invent create do business and serve our communities:we come togetherwe always look for a better way andwe create possibilities.
Interested in joining us on our journey
We are seeking a Principal Salesforce Technical Architect/Developer with deep expertise with Field Service customizations and automations to lead the design and implementation of transformative Salesforce Field Service solutions. In this role youll partner with business leaders and technical teams to develop scalable architectures that drive efficiency enhance user experience and enable seamless integration across platforms. If youre passionate about Salesforce architecture and have a track record of delivering high-impact Field Service solutions we want you to join our innovative and collaborative team.A successful candidate will be a seasoned Architect with at least 7 years Salesforce solutioning and development experience to meet with Business Stakeholders and convert their requirements into fully formed and Developer ready User Stories. The candidate should utilize their knowledge of Salesforce objects fields configurations and automations to identify potential solutions and work in conjunction with Solution Architects and Sr. Developers to design value added applications.
Position
Principal Salesforce Technical Architect/Software Developer (Field Service)Location
USA Austin TXHow Youll Create Possibilities
Essential Duties & Responsibilities:
Architectural Design & Solutioning (80%)
- Participate in the design of Salesforce Field Service architectures focusing on scalability performance and extending Salesforces OOB application.
- Develop and document detailed solutions for business requirements including required customizations objects/field identification automations and integration patterns.
- Evaluate configuration versus customization approaches and recommend optimal use of Salesforce objects fields and processes.
- Provide input to integrations with third-party systems and internal applications (Oracle EBS) to ensure seamless data exchange.
- Partner with stakeholders and product owners to define requirements ensuring alignment with business objectives.
- Conduct impact analysis of proposed solutions on existing systems and workflows.
Collaboration & Development (15%)
- Guide development teams by conducting technical reviews and mentoring junior developers on Salesforce best practices.
- Code and/or configure Salesforce solutions of stories identified in Sprint Planning
- Actively participate in all Agile ceremonies offering technical input during sprint planning and backlog grooming.
- Drive alignment between technical architecture and business strategy.
- Primary point of contact for all Final Mile issues identified during US ET hours
Deployment & Continuous Improvement (5%)
- Participate in the deployment of Salesforce Field Service solutions in coordination with DevOps resources ensuring successful implementation and adoption.
- Monitor and confirm post-deployment system performance and stability.
- Champion continuous improvement by staying ahead of Salesforce platform updates and emerging technologies.
What Youll Bring to Our Team
Minimum Qualifications:
- Bachelors degree in computer science Information Technology or a related field (or equivalent experience).
- 7 years of experience in Salesforce architecture with a strong focus on Field Service solutions.
- Custom development experience utilizing Apex Lightning Web Components (LWC) API consumption (via Mulesoft)
- Proven ability to design end-to-end Salesforce solutions including system integrations and custom development.
- Expertise in Field Service concepts including scheduling optimization and resource management.
- Strong interpersonal and communication skills with the ability to influence stakeholders at all levels.
- Field Service SME with a Salesforce Field Service Consultant Certification
Preferred Qualifications:
- Masters degree in Computer Science Information Technology or a related field.
- Additional certifications in Salesforce Sales Service or Experience Cloud.
- Experience with other enterprise platforms and integration tools (e.g. MuleSoft APIs).
- Additional Salesforce certifications such as Application Architect or System Architect.
Working Conditions:
- Working conditions are normal for an office environment.
- Work may require occasional weekend and/or evening work.
- Position is expected to overlap US Eastern Time Zone business hours.
Our Culture
Our work is centered on our People and Culture as reflected in our Zero Distance philosophy and we recognize the importance of reaffirming our commitment to inclusion and diversity (I&D). This underscores our commitment to fostering an environment where every individual feels valued connected and empowered to contribute while positioning our organization to adapt seamlessly to the evolving needs of our workforce and communities.
This reflects our dedication to creating solutions that: Empower colleagues by fostering an environment where all voices are heard valued and encouraged to contribute. Strengthen communities where we live and work. Reinforce a culture of belonging purpose and engagement. Reflect the diversity of the communities we serve through our workforce products and practices.
By further embedding Zero Distance into our People and Culture framework we will continue to build a deeply connected organization. We are cultivating a culture of engagement belonging and connection because while attracting new talent remains a priority retention is a cornerstone of our strategy.
GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual team and organization.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S
If you are an individual with a disability and need assistance or an accommodation to use our website or to apply please send an e-mail
Required Experience:
Staff IC
Employment Type
Full-Time
