drjobs HVAC Operation Manager

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Job Location drjobs

Cedar Park, TX - USA

Yearly Salary drjobs

$ 60000 - 90000

Vacancy

1 Vacancy

Job Description

Benefits:
  • 401(k) matching
  • Health insurance
  • Paid time off
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Employee discounts
Join Our Team of HVAC Service Pros Today!
Do you value professionalism and punctuality Do you want to work with the best pros in the HVAC industry If you are an individual who values a rewarding career and providing amazing customer experiences you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
JOB SUMMARY: The Operations Manager should be responsible for ensuring that customer needs are met while implementing the policies and procedures of One Hour Heating & Air Conditioning. The OM will manage guide and set profit margin and service expectations for all managers supervisors and field staff while ensuring the safe and efficient delivery of HVAC services and products. This is our suggested Operations Manager job description.
JOB DUTIES
  • Develops and implements best operational practices while continually focusing on continuous improvement and process enhancements to achieve budgeted gross margins.
  • Oversees branch spend to include labor vendor agreements inventory and fleet.
  • Responsible for facilities management inspections maintenance and repair to ensure protection of company assets.
  • Oversees safety compliance to include employee training safety tracking employee compliance assessments and incident investigations are completed properly and corrective actions are implemented when necessary.
  • Ensures all personnel adhere to OSHA safety standards and team members are always safety conscious.
  • Establishes maintains and monitors internal controls policies and procedures for operational areas.
  • Monitors daily maintenance of expenses and service levels; review and approve invoices and other expenses.
  • Maintains operational statistics to include call track daily sales technician tracking vehicle maintenance etc.
  • Negotiates programs pricing and terms through meetings with vendors who provide key material and services.
  • Maintains compliance of licensing permitting and code requirements.
  • Manages and develops service staff to include recruiting hiring termination discipline scheduling setting work priorities conducting staff meetings evaluating performance and directing work assignments maximize production.
  • Evaluates workloads and personnel schedules to maximize efficiency in achieving profit and customer satisfaction objectives.
  • Maintains training of field personnel on systems tools and procedures utilizing in-house training ride-alongs Success Academy webinars and online training programs.
  • Provides coaching feedback and ongoing technical and communication training to all subordinates to increase performance.
  • Reviews service paperwork and ensures all field personnel adhere to procedural standards of reporting and documentation.
  • Performs management support functions to include job bidding job design and layout project management overseeing materials acquisition and inventory control and assisting with collections of unpaid accounts receivables.
  • Assists the dispatching operation in ensuring appropriate technician selection for the type of service.
  • Ensures accurate documentation of dispatch arrival and completion times.
  • Participates in all company sponsored training classes.
  • Effectively manages conflict resolution with clients through clear communication addressing all concerns questions or problems expediently.


Required knowledge skills and abilities:
  • Must have a minimum of 10 years of verifiable managerial technical and sales experience in HVAC or related field.
  • Knowledge of the fundamental of operational functionality of residential and light commercial heating air conditioning and ventilation equipment.
  • Knowledge of the layout installation and service requirements for residential and light commercial HVAC.
  • Must have comprehensive knowledge of current HVAC products.
  • Consistent track record of meeting/exceeding annual revenue goals.
  • Ability to understand effects of economic financial and market conditions on the business.
  • Excellent negotiation communication and presentation skills.
  • Knowledge of local codes and permitting requirements.
Educational/certification:
  • Computer proficiency to include Microsoft Word and Excel.
  • Large group office management experience.
  • Valid drivers license and a clean driving record.
  • GED or High School Diploma.
  • EPA certification.
  • NATE certification

Benefits/Perks

  • Excellent health vision & dental insurance with incredibly low employee cost
  • Short-term & long term disability insurance (paid by the company)
  • Accidental death and dismemberment Insurance
  • Optional additional life insurance
  • 401K Savings plan: matched by company
  • Paid Time Off
  • Paid Holidays
  • Paid Referrals
  • Friends & Family Discount
  • Additional training for a clearly outlined Career Path

Compensation: $60000.00 - $90000.00 per year



Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.

  1. Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.

  2. Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

  3. Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!

So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!


Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to One Hour Heating and Air Conditioning Corporate.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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