Junior IT-Support (m/w/d)
Junior IT-Support (m/w/d)
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Job Description
About Us
Rothschild & Co is a leading global financial services group with seven generations of family control and a history of over 200 years at the centre of the worlds financial markets.
Our expertise intellectual capital and global network enable us to provide a distinct perspective that makes a meaningful difference to our clients communities and planet.
We have 4600 talented specialists on the ground in over 40 countries around the world enabling us to deliver a unique global perspective across four market-leading business divisions Global Advisory Wealth Management Asset Management and Five Arrows.
As a family-controlled business built on relationships we place a huge emphasis on our people and finding the right colleagues to take our business forward.
Rothschild & Co is committed to an inclusive and supportive environment where different perspectives are valued. We are focused on the attraction and recruitment development and retention and progression of high calibre talent to ensure we and our clients benefit from the value of difference.
Overview of Role
For our office in Frankfurt am Main we are looking for an Junior IT-Support (m/w/d) to support our IT team as soon as possible.
Responsibilities
- Primary contact for external IT in Frankfurt including both physical access to the building and liaison with users.
- Primary contact to Group IT in matters regarding Frankfurt infrastructure
- Hardware (Inventory Configuration Installation at desks)
- Communications (internet Rothschild & Co network) co-ordinate between global IT and local providers/troubleshooting
- Arrange repairs and onsite technicians (PCs notebooks monitors printers etc.)
- Select/implement/manage printers
- Troubleshoot Market Data connectivity and vendor issues.
- Helpdesk for Frankfurt users
- Support for guests (Rothschild & Co as well as external)
- Support with presentation and video conference equipment (MS-Teams Rooms)
- Troubleshoot Wi-Fi issues and escalate to external IT
- Create/update documentation and user guides
- Business continuity planning & testing
- Installation/familiarization with special software (e.g. accounting personnel presentation support)
- Infrastructure tasks (e.g. maintenance network equipment)
- Mobile devices and accessories. Configuration and User training
- User administration (create/delete/modify user accounts / help departments with customized accounts i.a. presentation unit printing support) / Partially
- External IT escalation management for user calls
- Support Microsoft Teams & Sharepoint
- Readiness to travel
Ihr Profil
- Abgeschlossene Ausbildung im IT-Bereich (z.B. Fachinformatiker/in fr Systemintegration) oder eine vergleichbare Qualifikation
- Sehr gute Deutsch- und Englischkenntnisse
- Hohe Serviceorientierung Kommunikationsstrke und Teamfhigkeit
- Selbststndige eigenverantwortliche und strukturierte Arbeitsweise
Haben wir Ihr Interesse geweckt
Dann freuen wir uns auf Ihre aussagekrftigen Bewerbungsunterlagen ber unser Karriereportal (Motivationsschreiben Lebenslauf relevante Zeugnisse) unter Angabe Ihres frhestmglichen Eintrittstermins und Ihrer Gehaltsvorstellung.
Rothschild & Co Deutschland GmbH
Brsenstrae 2-4
60313 Frankfurt am Main
Role profile (H)
Required Experience:
Junior IC
Employment Type
Full-Time
