Lead SRE Engineer

What is the opportunity
RBC is seekingtwoLead SREs 1 for RBC Clear Technology and other for SRE Resilience engineering team.

RBC Clear Technology:This is a brand-new system to serve our corporate clients. You will be heavily involved in shaping the future technology landscape of RBC by delivering key business values for a transformational project in our Banking Technology while implementing strategic components servicing across all RBC functions defined in our roadmap. This role will be responsible for leading the development implementation and support of Site Reliability Engineering (SRE) solutions for applications supported by the Commercial Core Banking and Payments Technology(CCBPT) within RBC Clear Technology.

SRE Resilience engineering team:This team will be the expert and consultant to all things SRE for Commercial Core Banking and Payments Technology (CCBPT). This position will provide great exposure to a deep portfolio ranging from Personal Banking Retail Credit RBC Clear Technology Digital Cheque and many more. You will be helping each Production Operation squad to increase their SRE maturity through automation industry best practice and AI.

What will you do

• Provide SRE technical leadership on squad level

• Lead code and non-functional (performance security maintainability compliance change management) reviews of all production bound SRE solutions

• Drive transformation by continuously looking for ways to automate existing processes

• Build software and systems to manage platform infrastructure and applications

• Improve reliability quality and time-to-market of our suite of software solutions

• Support incident management and problem management for applications in scope and RCA Action itemsfulfillment/ownership

• Focus on Continuous improvement and technical standards Drive improvements in productivity monitoring tooling and best practices

• Manage technology currency (server patching certificate renewal compliance etc.) with keen eye on automating opportunities

• Drive best-in-class technical solutions by tracking closely industry leading solutions and applying to RBC environment and needs

• Leverage the value in unit department and enterprise-wide teams to develop better solutions and achieve a cross-enterprise mindset

• Ensure availability and uptime of applications in scope as per service level objectives.

• Build and implement monitoring and alerting anomaly detection self-healing and reliability testing for applications in scope

Production Support: RBC Clear Technology Team

• Be an escalation point in the on-call rotation and support our maintenance scheduled work support and release deployment requirements

• Lead in incident management and problem management for applications in scope

• Drive improvements in productivity monitoring tooling and best practices

• Manage technology currency (patching certificate renewal compliance etc.) with keen eye on automating opportunities

• Ensure availability and uptime of applications in scope as per service level objectives

Engineering: Resiliency Engineering Team

• Knowledge of troubleshooting in Kubernetes

• Ability to relay business requirement to technical requirement

• Knowledge of security process such as PAM Cert and RSA

• Hand on Observability and alerting tool such as Dynatrace Elastic Splunk PagerDuty and Moogsoft

• Deep understanding of DR (Disaster Recovery) process and know how to navigate tight deadlines for different platforms Cloud Windows Linux and Mainframe

What do you need to succeed
Must have:

• 5 years of experience as Site Reliability Engineer

• A Bachelors degree in Computer Science or related technical field (Example:Mathematics/Engineering/Physics)or equivalent practical experience.

• Advanced knowledge of the following SRE practices and technologies

• Python YAML Shell scripting

  • Azure Linux

  • Dynatrace Prometheus PagerDuty Moog Splunk Elastic Azure monitor Grafana

• Chaos Engineering

• MQ Kafka

• Perform production support role including off-hours support (RBC Clear Technology Only)

• Effective negotiation skills and stakeholder management

• Excellent communication skills

Nice-to-have:
In-depth hands-on experience in a variety of SRE tools (Ansible Azure Automation Catchpoint)
Experience working as an SRE within the Financial Industry

Whats in it for you

We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic collaborative progressive and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

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Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.