Healthcare Operations Manager
Healthcare Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Be the Force Behind Innovation at EPIC Health
EPIC Health is driving the future of precision medicine through innovation accessibility and scalable solutions. We are seeking an experienced Operations Manager with a strong background in project management and laboratory business operations to lead and expand a new division within EPIC Health.
Key Responsibilities
Strategic Leadership
Lead the development and execution of strategic plans to scale laboratory operations optimize revenue cycles and align genetic testing services with market demand and payer requirements.
Oversee budgeting vendor management contract negotiation and compliance ensuring efficient use of resources and strong financial performance.
Collaborate with clinical IT and R&D teams to ensure seamless integration of lab services into the broader healthcare delivery model enhancing patient outcomes and organizational performance.
Operational Oversight
- Oversee administrative daily functions of running the business that supports a genetic laboratory.
- Work in conjunction with Laboratory Director and Technical Experts and be familiar with compliance with CLIA CAP HIPAA and QA/QC standards.
Identify and implement process improvements to enhance efficiency reduce turnaround times and support seamless integration with clinical and organizational objectives.
Identify and implement new business strategies for growth and scale.
Project & Financial Management
- Lead cross-functional teams using agile methodology.
- Oversee budgets expenses and identify cost-effective improvements.
- Track KPIs and clinical outcomes to guide service and program enhancements.
Quality & Performance
- Drive a culture of continuous improvement through audits validations and benchmarking.
- Implement performance dashboards to support clinical decision-making.
Team Development and Stakeholder Engagement
- Hire mentor and lead staff required to manage the business side of the laboratory.
- Build a collaborative mission-driven team with growth pathways.
- Collaborate with providers payers labs and external partners.
- Serve as the business subject matter expert and thought leader.
Qualifications
Education & Credentials
Bachelors Degree in Business Administration Health Administration or a related field (required)
Masters Degree preferred in one of the following:
- Healthcare Administration (MHA)
- Business Administration (MBA)
- Public Health (MPH)
- Health Informatics or related field
Experience
- 5 years in healthcare business management.
- Proven success in launching and scaling a business such as a genetic laboratory.
Skills
- Strong project management and communication skills.
Why Join EPIC Health
Here your work transforms livesnot just samples. Were mission-driven and equity-focused combining science and compassion to serve vulnerable populations.
We Offer:
- Competitive salary performance incentives
- Full benefits: medical dental vision disability life
- 401(k) plan PTO holidays
- Continuous education & leadership development
- A culture where innovation and equity thrive
Required Experience:
Manager
Employment Type
Full-Time
