Executive Director Operation Integration, Readiness and Performance Assurance

Toronto Pearson is transforming. Nows the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work with a bold plan to make Toronto Pearson Canadas leading global hub airport a global leader in airport performance customer care and sustainability. Together with our partners approximately 1900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting safe and efficient experience for our passengers all while championing the prosperity of our people the community we call home and our aviation partners. Join us on our journey together as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What can you expect from this position

As the Executive Director Operations Integration and Performance Assurance you will be accountable for ensuring the successful delivery of the operational plan smooth infrastructure integration and the alignment of operational readiness across the airport. This role acts as the operational integrator across functional silos enabling informed coordinated and measurable delivery of strategic and daily outcomes.

You will lead the performance monitoring against operational plans readiness forums oversight of ORAT and construction impact mitigation while also ensuring operational standards and practices remain consistent and current by maintaining high -integrity documentation enforcing operational consistency and driving assurance reviews to strengthen operational execution across the airport.

You will also enable broad transformation including changes in various models of operations and digitalization. Finally it also leads Operational Performance and Analytics with a focus on readiness outcomes operational efficiency and asset productivity enabling the airport to operate smarter leaner and more predictively.

Who are we looking for

You are a highly experienced and strategic leader with a deep understanding of complex airport operations and a passion for driving performance and integration. You are ready to make an impact and lead the charge in ensuring our operations are efficient future-ready and consistently high-performing.

You possess expert knowledge in ORAT SOP management operational transition and construction interface. You have excellent leadership skills and a proven ability to lead high-performing teams to deliver exceptional results. Your advanced skills in preparing and presenting business strategies at executive and board levels are essential. Youre comfortable challenging the status quo looking at problems from various perspectives to find optimal paths forward and have the ability to think strategically and across the enterprise linking disparate pieces of information to create a complementary dynamic and impactful path forward. You demonstrate strong experience with KPIs dashboards operational efficiency analysis and asset performance metrics along with a demonstrated ability to lead cross-functional alignment and rigorously measure operational performance. Furthermore you possess strong communication capabilities business acumen and interpersonal skills.

This is the role for you if you have:

• Bachelors degree in Aviation Management Engineering Business Administration or related field. Preferred Masters degree in a relevant field (MBAor MS in Aviation/Transport)
• 12 years in airport operations planning or strategy
• Preferred experience in large airport or infrastructure environments in executive or cross-functional roles
• ORAT Lean Six Sigma or analytics certifications
• Ability to obtain and retain a Transportation Security Clearance

To Apply:

To fill this position Greater Toronto Airport Authority (GTAA) has partnered with Heidrick & Struggles. Applications are should be submitted directly to Heidrick & Struggles by email to

The GTAA is committed to Employment Equity and maintaining a diverse equitable and inclusive workplace where everyone can thrive

Required Experience:

Director