Benefits Administration Services Associate II
Benefits Administration Services Associate II
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Job Description
Benefits Administration Services Associate II - Remote
Monday-Friday between 8:00AM EST to complete an eight-hour shift
$16.00/Hour Equipment provided and health benefits eligible day one!
About the Benefits Administration Services role:
As a member of the Benefits call center team you will help people every day by taking calls actively listening while discussing employee benefits. Calls can range from healthcare benefits retirement benefits and additional employee perks. You will manage a steady volume of incoming calls from customers while navigating through multiple systems.
Our Benefits call center associates are members of a supportive team. Your excellent customer service and communication skills will help us create positive experiences for our customers and clients. Your punctuality and dependability are key to our clients success.
Requirements
Were looking for people with a passion for customer service natural empathy and the determination to deliver a comprehensive resolution. To be successful in this role you will have:
- Previous customer service and or call center experience(Retirement benefits a plus)
- Excellent communication skills
- Extensive experience with typing and keyboarding
- Great problem-solving skills
- Ability to effectively multi-task
- High school diploma GED or college degree
- Experience working with healthcare and employer benefits is highly preferred.
- Ability to successfully complete a mandatory paid training program.
We offer excellent benefits (medical dental vision) a consistent work schedule paid training and a great work environment.
We are currently NOT hiring in the following geographies: States: AK CA CT HI MA IL MT & NY.
Metro Areas: MN- Minneapolis IL- Chicago NY- New York City OR- Portland MD- Montgomery County WA- Seattle Washington DC CO- Denver.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position actual salaries will vary and may be above or below the range based on various factors including but not limited to location experience and performance. In addition to base pay this position based on business need may be eligible for a bonus or incentive. In addition Conduent provides a variety of benefits to employees including health insurance coverage voluntary dental and vision programs life and disability insurance a retirement savings plan paid holidays and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $16.
Required Experience:
IC
Employment Type
Full Time
