Position Summary: The server performs fine-dining service points in any Lodge Food and Beverage outlet to which he/she is assigned. The server offers hospitable informed prompt and technically correct service to a discriminating clientele.
Essential Functions:
- Habitual punctuality in reporting to work.
- Sets up kitchen and dining room work areas in a timely thorough and consistent manner. Set-up work always completed in a capacity to handle more business than projected.
- Maintains all work areas in a neat efficient manner during service.
- Presents a knowledgeable professional demeanor at all times during service.
- Prioritizes organizes and maintains efficiency as work volume fluctuates.
- Uses high level technical service practices.
- Displays knowledgeable command of menu items and products offered in his/her outlet as well as specific Lodge and general local and greater area information.
- Knows hours styles and menu items for all department outlets.
- Concise effective respectful communication practices with all co-workers including all kitchen staff in effort to expedite food order entry pick-up and service.
- Ensure adherence to all house policies and state regulations for liquor service and smoking.
- Accurate prompt and responsible collection of payment and signed guest checks at conclusion of guest service.
- Accurate consistent reconciliation of all receipts sales reporting and shift close paperwork.
- Clean-up breakdown and re-set of work station and dining room performed thoroughly and efficiently.
Other Responsibilities:
- Hospitably greet other dining room guests with smile and eye contact.
- See responsibility for high standards of presentation to the guest as extending property-wide and beyond your immediate work area. Examples include policing of trash; being self-motivated to provide additional dusting or vacuuming as needed in your work area.
- Strive to always be ready for unexpected high business volume including assisting in other areas when they are unexpectedly busy.
Education Experience and Skills Required:
- 1-2 years industry experience in server capacity preferred preferably in fine-dining establishment emphasizing quality in a broad range of food and beverage items and precise technical service.