Network Support Engineer
Network Support Engineer
Posted on :
06-07-2025
Employer Active
1 Vacancy
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Job Description
Job Description
Job Title: Network Support Engineer
Location: Birmingham Hybrid
Job Type: Contract (Inside IR35) 9-12 months
Rate: 350-450 p/day
Minimum 2 days per week in-office; occasional 34 days with prior agreement for project delivery if required.
Summary:
We are looking for a technically skilled and dependable Network Support Engineer to join our team providing strong 2nd line support and helping to deliver critical infrastructure projects in collaboration with project managers and on-site teams.
Key Responsibilities:
- Provide 2nd line network support troubleshooting incidents changes and service requests across LAN/WAN infrastructure.
- Collaborate with project managersto plan coordinate and execute infrastructure projects including LAN refreshes UPS replacements and smart PDU deployments.
- Deliver structured remote supportby guiding on-site engineers step-by-step through implementation tasks ensuring accuracy and adherence to technical standards.
- Take ownership of assigned project deliverables ensuring timelines quality and documentation requirements are met.
- Perform hands-on configuration and troubleshootingof switches routers PDUs and OOB devices as required.
- Document changes and configurationsclearly maintaining up-to-date network diagrams and records.
- Proactively identify risks or issuesduring deployment and escalate appropriately with clear technical input.
- Contribute to process improvement sharing feedback and refining implementation standards based on field experience.
- Maintain clear communicationacross internal teams vendors and contractors to ensure successful standards-driven execution.
Employment Type
Full-Time
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