Data Center Customer Operations Technician IV - Culpeper, VA
Data Center Customer Operations Technician IV - Culpeper, VA
Posted on :
06-07-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
06-07-2025
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
Equinix is the worlds digital infrastructure company operating over 260 data centersacross the globe. Digital leaders harness Equinixs trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places partners and possibilities to scale with agility speed the launch of digital services deliver world-class experiences and multiply their value while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
Data Centers are considered Critical Facilities. This means that we support hospitals laboratories and public safety centers. Simply put - We cannot go dark. In this crucial role you will be responsible for troubleshoots and installing sophisticated circuits and performing custom installations.
Servers cables fiber oh my! If you like to rack and stack this job could be for you.
Responsibilities
Racks and stacks customer equipment
Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
Installs circuits requiring sophisticated fiber terminations
Resolves work priorities from a ticketing queue and ensures adherence to all contributing times
Troubleshoots switched/multiplexed / media converted circuits; escalates to and works with a networking group as needed
Works with customers to troubleshoot issues
Installs/tests/modifies cross-connects per SOPs and ensures accurate cable management of coax fiber twisted-pair copper and intra-building cross-connects
Installs and tests sophisticated cross-connect circuits (switched multiplexed etc.)
Maintains detailed written records of all work activity
Designs and leads cage/infrastructure modification projects
Completes all assigned training in a timely manner
Supports customer happiness through timely and detailed order execution
Additional Qualifications/Responsibilities
Qualifications
High School Diploma
A natural curiosity and strong troubleshooting skills
Experience working in a critical facility where failure is not an option
Strong system level mechanical or electrical proficiency
You are capable of lifting up to 50 lbs. and are agile in manual dexterity (climb stoop et.) with or without accommodation
24/7 Operation - Your flexibility to work any assigned shift off-schedule fill in for workmates and respond to emergencies etc.
Equinix is the worlds digital infrastructure company operating over 260 data centersacross the globe. Digital leaders harness Equinixs trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places partners and possibilities to scale with agility speed the launch of digital services deliver world-class experiences and multiply their value while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.
Job Summary
Data Centers are considered Critical Facilities. This means that we support hospitals laboratories and public safety centers. Simply put - We cannot go dark. In this crucial role you will be responsible for troubleshoots and installing sophisticated circuits and performing custom installations.
Servers cables fiber oh my! If you like to rack and stack this job could be for you.
Responsibilities
Racks and stacks customer equipment
Reads installation plans (Visio Drawings / Spreadsheets) and implements installation accordingly
Installs circuits requiring sophisticated fiber terminations
Resolves work priorities from a ticketing queue and ensures adherence to all contributing times
Troubleshoots switched/multiplexed / media converted circuits; escalates to and works with a networking group as needed
Works with customers to troubleshoot issues
Installs/tests/modifies cross-connects per SOPs and ensures accurate cable management of coax fiber twisted-pair copper and intra-building cross-connects
Installs and tests sophisticated cross-connect circuits (switched multiplexed etc.)
Maintains detailed written records of all work activity
Designs and leads cage/infrastructure modification projects
Completes all assigned training in a timely manner
Supports customer happiness through timely and detailed order execution
Additional Qualifications/Responsibilities
Qualifications
High School Diploma
A natural curiosity and strong troubleshooting skills
Experience working in a critical facility where failure is not an option
Strong system level mechanical or electrical proficiency
You are capable of lifting up to 50 lbs. and are agile in manual dexterity (climb stoop et.) with or without accommodation
24/7 Operation - Your flexibility to work any assigned shift off-schedule fill in for workmates and respond to emergencies etc.
Required Experience:
IC
Employment Type
Full Time
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