Client Associate Director
Client Associate Director
Posted on :
06-07-2025
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1 Vacancy
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Job Description
Description
Position at WPP Media
CLIENT ASSOCIATE DIRECTOR
ABOUT WPP AND WAVEMAKER:
WPP is the creative transformation company. We use the power of creativity to build better futures for our people planet clients and communities. For more information visit .
WPP Media is WPPs global media collective. In a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit
At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Medias shared core values:
o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
WPP Media is WPPs global media collective. In a world where media is everywhere and in everything we bring the best platform people and partners together to create limitless opportunities for growth. For more information visit
At WPP Media we believe in the power of our culture and our people. Its what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Medias shared core values:
o Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
o Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
o Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
A Leading WPP Media Brand Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media content and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster together.
ROLE OUTLINE:
The role of the Client Associate Director is to be a key point of contact for our clients and to support the development of strong communication recommendations across all channels paid owned and earned. Responsible for supporting a successful client relationship. Bringing together the right people to deliver the highest quality of outputs for your client end to end ensuring deliverables are grounded in client priorities.
YOUR RESPONSIBILITIES:
People
- Openly communicate and collaborate with all internal key stakeholders and reports regularly
- Hold regular performance evaluation meetings with reports throughout the year setting SMART KPIs and creating a clear career development plan with them.
- Has expert knowledge and understanding of the wider agency structure knowing when to tap into resource to enhance work.
- Plays a supporting role in the internal client team WIP and is across the detail of current campaigns and future plans
Clients
- Establish a deep understanding of client challenges objectives & initiatives.
- Build on the agencys reputation for outstanding client service.
- Build strong and enduring client relationships.
- Provide innovative strategic insights by acting as an expert on the clients business industry and competitors
- A complete strategic view of the client business e.g. market share purchase barriers key competitors drivers tasks
- Works alongside the client and agency partners to provide best-case outcomes using the agency resources effectively
- Use language which aligns with the clients business and understanding to ensure there is comprehension of the solution across the business
- Works collaboratively with the client supporting their requests to Wavemaker and managing the process and timelines
- Clear understanding of the in-scope services of the client and the process for completing work above and beyond.
- Full view of the process of how the client works to get projects signed off and what is required
Product
- Engage with internal product teams including WPP Media proprietary product and service teams to ensure you have an understanding about their offerings and relevance to our clients.
- Confident in your knowledge of media planning principles (e.g. scheduling flighting recency effective reach theories seasonality market prioritisation roles of all communication channels) and strong ability to utilise agency and industry tools to enhance and support planned recommendation.
- Demonstrates an obsession for Provocative Planning and how it benefits our clients
- Full understanding and comprehension of the client brief and ability to discuss it internally with the broader client team.
- Leverage industry and agency suite of tools to aid planning including the development of target audience brand growth priorities insights role of channel and channel priorities.
- Always seek to raise the benchmark for the quality of the product going to your client
- Brings innovation and creativity to the table leveraging insights from across the market.
- Seek to find communicate and implement improvements in all aspects of the role.
- Deliver a well-informed POV in every meeting providing innovative strategic insights by acting as an expert in your craft.
Growth & Marketing
- Be a positive face of Wavemaker at industry events.
- Collaborate closely with your Manager to identify collate and showcase examples of great work from within the team both internally and externally.
- Build the agencys reputation by contributing to entries for awards and competitions
- Contribute to thought leadership across the agencys owned assets (Website Social EDMs etc.)
- Share relevant and insightful commentary internally for the broader agency.
ROLE REQUIREMENTS:
- Highly collaborative
- Passion for media and marketing
- Up to date media landscape knowledge (able to articulate consumer trends and what they mean for clients).
- Strong communicator with clear written and verbal communication skills
- Good problem-solving skills with the patience to examine detail and create solutions.
- Results Driven. Passionate about delivering business results for clients with the ability to identify and clearly articulate whats working and why.
Required Experience:
Director
Employment Type
Full Time
Key Skills
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