Sr. No. 1
Category Education
Description Any graduate but preferably B.E./ in Computer Science
Sr. No. 2
Category Experience
Description Must have 7-9 Years of Experience in IBM/EMC or Other Storage products
Sr. No. 3
Category Mandatory Skills/Knowledge
Description
- Prepare SOPs Gather Asset information and create architecture diagram.
- Prepare operational Manuals. System Admin L3 will provide Subject Matter Expertise for system administrators resolve complex issues and guide and coach L2 Engineers.
- Provide recommendation for service improvement.
- Aptitude towards problem solving and troubleshooting skills on Storage SAN/NAS connectivity.
- Excellent product knowledge and troubleshooting skills on any two products IBM/EMC/HPE and Unified/NAS/S3 products
- Excellent Implementation and Operational knowledge on Replication technology/DR.
- Intermediate understanding of Operating systems and Networking
- Excellent understanding and basic troubleshooting knowledge on SAN and NAS.
- Experience in at least two models IBM ESS 5k/Flash 91XX//PMAX/VMAX/Isilon/DS8k/HP Primera XP8 storeonce Scality NetApp Cluster mode Hitachi products.
- Experience in Cisco MDS or Brocade switches
- Excellent verbal and written communication skills
- Leadership skills in working with cross technology platforms. Extensive client interaction will be required.
- Experience in troubleshooting in a technical environment.
- Excellent analytical and problem-solving skills.
- Must have software hardware and architectural knowledge of storage
- Must be able to support rotational shifts.
- Should be comfortable with learning new technologies and travelling PAN India to support new projects
- Change process (CR) is a must
Sr. No. 4
Category Preferred Skills/Knowledge
Description
- Knowledge of Remote Support and Remote monitoring processes and concepts
- Tools Knowledge on HP SM
- Experience in Unix/Linux Windows and Vmware
- Exposure on Virtualization.
Sr. No. 5
Category Desired Certifications
Description
- Certifications that are directly related to administration or implementation or designing of storage arrays is mandatory (Not specific to any vendor)
- Good to have any certifications from following list
- NetApp Certified Technology Solutions Professional
- NetApp Certified Data Administrator ONTAP
- HPE ASE Storage solutions
- HPE XP8 Data Replication and High Availability H61R3S
- HPE XP8 Storage Array Administration and Configuration H61R2S
- Managing HPE Primera HM9Q4S
Sr. No. 6
Category Soft Skills
Description
- Must have good troubleshooting skills.
- Must be ready to learn new technologies and acquire new skills.
- Must be a Team Player
- Should be good in Spoken and Written English.