Internal Communications Manager

Tallahassee Memorial Healthcare (TMH) is a private nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6000 colleagues who reflect the diversity of our community.

TMH is the regions healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the regions only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer heart and vascular orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital multiple specialty care centers six residency programs and more than 50 affiliated physician practices.

Your Role:

• Enterprise-wide role.
• Develops strategic communications supporting all internal departments clinical services departments and physician communications.
• Supports the organizational action plan set forth by the Executive Team following the Press Ganey Colleague Survey.
• Serves as a strategic advisor; develops strategies to communicate effectively to internal audiences across the organization and provide high-quality timely and relevant communications.
• Works closely with executive and collaborative leadership clinical leadership and communications staff members to develop effective internal initiatives.
• Provides a systematic and tactical communication approach to ensure the best possible service and effective communication to amplify and strengthen our brand culture values and colleague engagement creatively.
• Works as part of a team and has frequent contact with colleagues at all organizational levels to ensure timely and proactive communication.
• Analyzes complex data.
• Develops strong strategic insights and plans supporting effective and measurable communications.

Reports:

• Director of Marketing & Communications

Supervises:

• None

Required Education:

• Bachelors degree in journalism media communications writing or a related field

Required Experience:

• Five (5) year of writing editing and strategic communications experience

Required Certification/License/Registry:

• None

PREFERRED QUALIFICATIONS:

• Accomplished writer and editor.
• Knowledge of social media and the Intranet.
• Familiar with information technology (IT) especially digital and video communication means.
• Excellent writing editing and proofreading skills.
• Strong speaking and presentation skills.
• Excellent interpersonal and relationship-building skills.
• Outstanding follow-through skills.
• Skilled in leveraging digital and traditional internal channels to create impactful communications that drive awareness and engagement.
• Strategic abilities.
• Journalistic ability to source stories from employees.
• Ability to simplify complex concepts and messages for broad audiences.
• Ability to relay organizational goals and values to employees.
• Ability to work independently.
• Ability to perform with poise under tight deadlines and shifting priorities.
• Ability to navigate a complex fast-paced organization successfully.
• Ability to understand tools techniques and appropriate mediums to achieve communication strategies.
• Sensitivity to organizational goals and values.
• Confident.
• Naturally upbeat and collaborative.
• Self-starter; motivated with a strong bias to finding solutions and challenging the status quo.
• Thoughtful with a passion for excellence and a desire to learn and grow.
• Creative and innovative in communication delivery.
• Courageous in bringing forward big ideas.
• Highly organized. Detail oriented. Sensitive to cultural variances.

Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen background check reference verification health assessment and credential/license verification.