Personal Teller (Part Time)
Personal Teller (Part Time)
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
$1500 sign on-bonus ($250 at start $250 at 90 days and $1000 at 1 year)!
Available Shift:
Monday Wednesday Thursday Friday 10:00am - 5:30pm and every other Saturday 9am-1:15pm
PRIMARY PURPOSE: Our Personal/Virtual Tellers provides members with a variety of financial transactions using our Personal Teller Machine technology. This role is based at our Apple Valley HQ location speaking with customers via phone and video through the Personal Teller Machines.
ESSENTIAL FUNCTIONS include the following. Other duties may be assigned.
- Provide quality member service delivery through multiple channels process transaction requests provide rate information process inquiries regarding account information and follow credit union policies and procedures.
- Enhance the member experience by providing exceptional professional and consistent service using Personal Teller Machine technology which includes but is not limited to: greeting the member smiling using the members name during the transaction and thanking each member for his or her business.
- Determine the members financial needs and cross-sell appropriate products and services to make qualified referrals for additional loan deposit and fee income products and services.
- Process member transactions as requested accurately recognizing red flags regarding fraud and scams.
- Convey professional image at all times by being respectful courteous and considerate of members and co-workers through verbal and non-verbal communications adhering to dress code and maintaining a clean and organized workspace.
EDUCATION and EXPERIENCE:
- High School diploma required some college experience is preferred. Or any combination of training education and sales experience that would provide the required knowledge abilities and skills.
- Position requires working knowledge of computer software (i.e. Windows Microsoft Office).
- Individual has knowledge of who the competition is.
- Previous cash handling and credit union or banking experience is helpful.
- Excellent verbal and non-verbal communication skills well organized accurate and detail-oriented.
- A professional demeanor the willingness to participate as a member of a service oriented and innovative team while demonstrating a positive enthusiastic attitude and exceptional interpersonal skills.
- Desire ability and experience in working with and helping other people in a professional setting with a professional business appearance.
- Ability to work efficiently in a fast-paced and sometimes stressful environment while having the desire to maintain quality of service.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pay Rate: $20/hr plus 3% annual target bonus.
Benefits:
Generous 401(k) match
401k Discretionary Profit Sharing
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term and Long Term Disability
Health Savings Account with company contribution
Employee Assistance Program
Paid Vacation Sick Floating Holidays and Volunteer Time Off)
Paid Holidays
Tuition Reimbursement
Paid Parental Leave
Employment Type
Part-Time
