Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
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$ 51240 - 58790
1 Vacancy
Job Description
Join Seronda Networks as a Entry Level Customer Service Assistant
About Us: At Seronda Networks we provide innovative solutions and foster an environment where you can grow professionally collaborate with a passionate team and contribute meaningfully to our mission. We believe in transforming ideas into realities and building an exciting future together.
Location: Denver Colorado (On-site Must work from the office)
Working Hours: Monday to Friday
Salary Range: $51240 - $58790 per year
Description
We are seeking a motivated and enthusiastic Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for individuals looking to kickstart their careers in customer service and develop their skills in a fast-paced environment. As an Entry Level Customer Service Assistant you will be the first point of contact for our customers providing exceptional service and support.
Responsibilities:
- Serve as the first point of contact for customers addressing inquiries and providing accurate information.
- Assist in resolving customer complaints and issues in a timely manner.
- Maintain a high level of product knowledge to effectively support customer needs.
- Document customer interactions and feedback in the company CRM system.
- Collaborate with team members to improve service delivery and customer satisfaction.
- Manage incoming communication via phone email and chat in a professional manner.
Qualifications:
- High school diploma or equivalent; relevant experience in customer service is a plus.
- Strong verbal and written communication skills.
- Ability to handle customer inquiries and complaints with professionalism and empathy.
- Basic computer skills including proficiency in Microsoft Office and CRM software.
- Excellent organizational skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- A proactive attitude with a desire to learn and grow within the company.
Benefits:
- High school diploma or equivalent; associate degree preferred.
- Proven experience in a front office or receptionist role.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in MS Office Suite and office management software.
- Ability to remain professional and calm under pressure.
If you are eager to kickstart your career in account management and make a meaningful impact in a supportive environment apply now to join Seronda Networks as a Entry Level Customer Service Assistant
Seronda Networks is an equal opportunity employer committed to diversity and inclusion.
Required Experience:
Junior IC
Employment Type
Full-Time
