HR Assistant
HR Assistant
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Job Description
HR Assistant Fixed term contract up to March 2026
Full time / Part time
Salary: 24275 - 25681 with potential for further progression to 27324 with our pay progression scheme.
Location: Flexible
Contracted to our Wilmslow office however through hybrid working we offer flexible home and office-based working opportunities. There will be times when you will be expected to attend the office to collaborate with colleagues or travel due to business need.
Please note that our Head Office will be relocating from Wilmslow to central Manchester in the near future. This move marks an exciting step forward offering enhanced opportunities for collaboration both within our internal teams and with external partners through a more flexible connected and dynamic working environment.
Why work for the ICO
Pay progression scheme.
Hybrid and flexible working options.
25 days paid holiday per year plus privilege and public holidays.
Flexi leave (up to 24 additional days leave per year).
Pension (employer contribution around 28.9%).
Online discount scheme to save money at major supermarkets retailers gyms restaurants insurance providers and many more.
Health Cash Plan.
Fantastic development opportunities to learn and progress.
Further details can be found on the benefits section of ourwebsite.
About us
The Information Commissioners Office (ICO) is the independent regulator of information rights. In a data-driven world we provide advice guidance and support to organisations enabling compliance with their obligations as well as protecting individuals and their personal data.
As an employer we are passionate about making a positive difference to the lives and careers of our people and we empower you to be curious impactful collaborative and respectful.
Job Description
The HR Shared Services Team is the first point of contact for ICO employee and manager HR enquiries and operational HR Services.
The HR Assistant is embedded within the team and is responsible for the provision or administrative HR support and accurate and timely response to enquiries from colleagues.
Key Responsibilities
- Provision of timely and accurate advice to colleagues in response to HR policy and process enquiries. Escalation of any complex queries or complaints via line management chain.
- Administration of learning and development activities.
- Timely and accurate processing of basic HR transactions ensuring any supporting documents are correctly completed and filed.
- Creation of Purchase Orders as requested to enable supplier payments in relation to People Services contracts.
- Provision of administrative support to the People Services team as required.
- Provision of good customer service to all colleagues managing expectations sensitively and communicating clearly regularly and at an appropriate level in writing and verbally.
- Develop and maintain relationships with relevant external stakeholders as required; providing information and ensuring processes are completed within stipulated timeframes and compliant with the ICOs policies.
- To perform local record management duties and ensure compliance with retention schedules by weeding records.
- To monitor sift and respond where appropriate to enquiries and service requests
- To maintain relevant management information using spreadsheets logs and databases as required
- Undertake such other duties that are required and are commensurate with the role.
About you
Essential criteria assessed at application stage
- Experience relevant to the role requirements as described in the role responsibilities and person specification and accumulated through any combination of academic or vocational qualifications or experience.
- Good standard of literacy and effective written communication skills .
- Ability to deal with a demanding workload and prioritise accordingly.
- Ability to work on own initiative and as a member of a team.
- Accurate data inputting skills and attention to detail
- Ability to use standard office IT packages.
Essential criteria assessed at interview stage
- Effective verbal communication skills in particular the ability to provide clear advice and guidance
- Ability to ensure that the highest standards of quality and customer care are achieved.
- Ability to adhere to clear instructions/ procedures in order to deliver appropriate and consistent outcomes.
- Effective organisational skills
- Accurate data inputting skills and attention to detail
Equality diversity and inclusion
The ICO is committed to promoting and enhancing equality diversity and inclusion. We are focused on developing a workforce that is representative of the communities we serve and together we are building an inclusive workplace where all of our colleagues have the opportunity to make a real are championing this through ourEquality Diversity and Inclusion Boardtogether with a number of staff networks. Read more about our commitment on our website.
If you have a disability or impairment and have difficulty using our online application system please email the HR team atwho can arrange for you to submit an application via an alternative method.
Closing Date
Please submit yourCV by23:59 on Sunday 20th July 2025
We reserve the right to close this vacancy before this date should we receive sufficient applications. Please apply as soon as possible to ensure your application is considered.
Employment Type
Full-Time
