Senior Manager Finance Application Operations and Enablement
Senior Manager Finance Application Operations and Enablement
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Job Description
Job Summary
Responsible for maintaining global standards governance and control over finance applications. By driving innovation and managing change this role enables efficient financial process management and supports informed decision-making for the CFO team.
Ultimately the goal is to deliver high-quality support and expertise ensuring the effective operation of critical finance systems and applications.
Job Description
WHAT WILL YOU DO
Finance applications management and business support:
Responsible for the ongoing management and administration of Finance Applications (e.g. IBM Cognos (TM1) PeopleSoft) including job scheduling data validations incident investigation and resolution month end finance close governance and knowledge management.
Collaborate with stakeholders including finance teams IT and external vendors to develop and implement innovative solutions that support financial reporting and application efficiencies.
Participate as SME in requirements gathering prioritization and UAT pertaining to system and finance projects.
Investigation and resolution of complex system balance reconciliation issues as well as critical system issues.
Incident management user support and communication:
Lead the end-to-end incident management process.
Develop and maintain technical documentation user guides and training materials to support user adoption and proficiency.
Prepare communication updates broadcast communications related to system issues maintenance application uptime and performance.
Responsible for triaging and tracking support requests.
Audit Control and Governance
Works with the Process Engineering team to drive quality improvement and business excellence.
Collaborate with internal audit and compliance teams to ensure adherence to governance policies risk management and regulatory requirements cross all Finance Applications.
Reviews control failures and quality complaints and works with partners to investigate resolve and determine long term lasting solutions.
WHAT DO YOU NEED TO SUCCEED
Must have:
Bachelors degree in computer science finance Accounting or related field.
Minimum 5 years of experience in application support with a focus on complex financial systems and technologies.
Strong technical skills including proficiency in financial applications (IBM Cognos Oracle PeopleSoft) databases and operating systems.
Excellent communication collaboration and problem solving skills.
Ability to work in a fast paced environment prioritizing multiple tasks and deadlines.
Strong knowledge of the operational processes of finance applications (IBM Cognos TM1 PeopleSoft)
Nice-to-have:
Certification in finance accounting or a related field (e.g. CPA CMA Masters).
Knowledge of data analytics and visualization tools (e.g. Tableau Power BI).
Demonstrated technical skills in coding and programming language
WHATS IN IT FOR YOU
We thrive on the challenge to be our best progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other reaching our potential making a difference to our communities and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits competitive compensation commissions and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic collaborative progressive and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
#LI-post
#TECHPJ
Job Skills
Application Operations Application Operations Business Performance Management Business Units Communication Customer Service Decision Making Enterprise Application Delivery Group Problem Solving Information Technology (IT) Infrastructure Interpersonal Relationships IT Service Management (ITSM) IT Systems Management Long Term Planning Operations Support People Management Planning Problem Management Problem Resolution Process Changes Process Integration Production Scheduling Production Support Service Level Agreement (SLA) Service Levels 1 moreAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best effectively collaborate drive innovation and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect belonging and opportunity for all.
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Required Experience:
Senior Manager
Employment Type
Full-Time
