Cloud Support Site Lead
Cloud Support Site Lead
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Job Description
Join Accenture Federal Services a technology company and part of global Accenture to do work that matters in a collaborative and caring community where you feel like you belong and are empowered to grow learn and thrive through hands-on experience certifications industry training and more.
Join us to drive positive lasting change that moves missions and the government forward!
Job Description:
As a trusted Microsoft partner in the Federal space the Site Lead role is a part of the Secure Operations Centers (SOCs) team providing end-to-end operational support for the Azure core and Office365 platform. Operational support is comprised of five workstreams teams: Livesite Engineering Identity Management Network Management Tech Ops (Secure workspace operations) and Customer Experience (CXP). These teams span across various product groups including Azure Active Directory (AAD) and Office365. The services will be 24x7x365.
Heres what you need:
- Bachelors Degree plus 5 years of experience or in lieu of a degree 7 years of experience to include:
- cross team/group/org collaboration skills
- communication skills to include effectively tailoring messages to the specific needs of the audience
- excellent interpersonal skills including the ability and willingness to initiate and manage relationships across the customer space
- experience in briefing to customers/clients
- experience with Microsoft Office tools (Powerpoint Excel Word Sharepoint)
- Ability to travel to sites within your region when needed
- Shift work may be required
- Must have a valid U.S. passport
Bonus points if you have:
- Experience with managed services project and/or in a secure operations center preferred
- Experience working in/with a data center
- Involvement supporting air gapped or any cloud environments a plus
- Experience with technical writing SOP creation or knowledge articles
- Experience with PowerBI
- Experience supporting the Azure cloud environment
Security Clearance:
- Must have an active TS/SCI security clearance with Poly
As required by local law Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states ofCalifornia Colorado Hawaii Illinois Maryland Minnesota New Jersey New York Washington Vermont and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to office location role skill set and level of experience. Accenture Federal Services offers a wide variety of benefits.You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California Colorado Hawaii Illinois Maryland Minnesota New Jersey New York Washington Vermont and the District of Columbia is:
$126300 - $243100 USD
Employment Type
Full Time
